# Android App looping through syncing even after uninstalling and reinstalling app

**URL:** <https://forum.inaturalist.org/t/android-app-looping-through-syncing-even-after-uninstalling-and-reinstalling-app/41021>\
**Category:** Bug Reports\
**Tags:** android-app\
**Created:** [April 18, 2023, 6:28pm UTC](https://forum.inaturalist.org/t/android-app-looping-through-syncing-even-after-uninstalling-and-reinstalling-app/41021 "2023-04-18T18:28:10Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![dziomber](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/dziomber/32/35956_2.png) [@dziomber](https://forum.inaturalist.org/u/dziomber)\
**Post date:** [April 18, 2023, 6:28pm UTC](https://forum.inaturalist.org/t/android-app-looping-through-syncing-even-after-uninstalling-and-reinstalling-app/41021/1 "2023-04-18T18:28:10Z")

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Platform: Android  
App version number: 1.28.10 (563)

Description of problem:

I have tried uninstalling the app and reinstalling it twice. I have logged out and logged back in. I have tried turning autosync on and off. I have tried clearing the cache and all the app data. But the app still keeps on automatically syncing at start up and then loops through “preparing”, “syncing”, and “cleaning”.

If I press “resume” during this process, the app stops looping. But, it begins looping again any time that I switch to another app or go into a different menu within the iNaturalist app.

Right before this happened, I was uploading some observations and the app was slow and crashed a few times. I exited the app, restarted my phone, and then I began trying to upload my observations again. But my phone forced an update while the observations were loading.

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**Author:** ![dziomber](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/dziomber/32/35956_2.png) [@dziomber](https://forum.inaturalist.org/u/dziomber)\
**Post date:** [April 18, 2023, 7:43pm UTC](https://forum.inaturalist.org/t/android-app-looping-through-syncing-even-after-uninstalling-and-reinstalling-app/41021/2 "2023-04-18T19:43:26Z")

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I’ll also add that none of the photos from my previously uploaded observations are loading.

 ![Screenshot_20230418_143629_iNaturalist](https://us1.discourse-cdn.com/flex016/uploads/inaturalist/original/3X/7/f/7fbb1a32def58327dd721c0f9fbce6da165a5eac.jpeg)  
 ![Screenshot_20230418_143614_iNaturalist](https://us1.discourse-cdn.com/flex016/uploads/inaturalist/original/3X/0/8/08518cc159f7c9e4910eb534dd84fc4d5e2c5663.jpeg)

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**Author:** ![pleary](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/pleary/32/3211_2.png) [@pleary](https://forum.inaturalist.org/u/pleary)\
**Post date:** [April 18, 2023, 7:46pm UTC](https://forum.inaturalist.org/t/android-app-looping-through-syncing-even-after-uninstalling-and-reinstalling-app/41021/3 "2023-04-18T19:46:07Z")

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The lack of pictures might be [related to a bug](https://forum.inaturalist.org/t/since-today-i-cannot-see-fotos-in-obs-of-my-projects-using-the-ios-app/41023/2) that was live in our API for a couple hours today. Could you please check if pictures are loading now? Thanks!

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**Author:** ![dziomber](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/dziomber/32/35956_2.png) [@dziomber](https://forum.inaturalist.org/u/dziomber)\
**Post date:** [April 18, 2023, 8:19pm UTC](https://forum.inaturalist.org/t/android-app-looping-through-syncing-even-after-uninstalling-and-reinstalling-app/41021/4 "2023-04-18T20:19:07Z")

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The looping has stopped, seemingly on its own. I logged out and then back in, and now photos are loading. It looks like the issues have been fixed

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**Author:** ![jf920](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/jf920/32/19263_2.png) [@jf920](https://forum.inaturalist.org/u/jf920)\
**Post date:** [April 18, 2023, 8:39pm UTC](https://forum.inaturalist.org/t/android-app-looping-through-syncing-even-after-uninstalling-and-reinstalling-app/41021/5 "2023-04-18T20:39:41Z")

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Ive had the looping aswell and can confirm its gone now

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**Author:** ![csledge](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/csledge/32/10831_2.png) [@csledge](https://forum.inaturalist.org/u/csledge)\
**Post date:** [April 22, 2023, 12:41am UTC](https://forum.inaturalist.org/t/android-app-looping-through-syncing-even-after-uninstalling-and-reinstalling-app/41021/6 "2023-04-22T00:41:55Z")

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I am still having this issue with the Android app as of this morning. My observations are automatically syncing upon opening the app or when I return to my observation page. I do not have auto-sync on, and I do not hit the upload button. Sometimes it tries to sync even though there are no new observations to sync.
