# Android app not displaying photos in some cases

**URL:** <https://forum.inaturalist.org/t/android-app-not-displaying-photos-in-some-cases/9012>\
**Category:** Bug Reports\
**Created:** [December 31, 2019, 8:33am UTC](https://forum.inaturalist.org/t/android-app-not-displaying-photos-in-some-cases/9012 "2019-12-31T08:33:55Z")\
**Posts on this page:** 19\
**Page:** 1

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**Author:** ![pisum](https://avatars.discourse-cdn.com/v4/letter/p/91b2a8/32.png) [@pisum](https://forum.inaturalist.org/u/pisum)\
**Post date:** [December 31, 2019, 8:33am UTC](https://forum.inaturalist.org/t/android-app-not-displaying-photos-in-some-cases/9012/1 "2019-12-31T08:33:55Z")

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I noticed tonight that the Android app wasn’t displaying photos in the observation screen:

 ![tbd_missing_photos](https://us1.discourse-cdn.com/flex016/uploads/inaturalist/original/2X/1/1027afbaed82c559b1f0716edf77e765285e0750.png)  
… nor in the edit screen:  
 ![tbd_missing_photos_edit](https://us1.discourse-cdn.com/flex016/uploads/inaturalist/original/2X/f/f8a7e627aa49dcae8e78634a14f6d5e5f4f6b847.png)

If I click on the box where the photo should show up in the observation screen, I can see the photo in a pop-up, but it looks like a low resolution photo. The photos display fine in the observation search results.

Has anyone encountered this kind of problem before and know how to resolve it? I’ve logged out and back in, I’ve uninstalled and reinstalled the app, I’ve restarted my phone, and I’ve connected to a different wifi connection, and none of these seem to help.

I think the last things that I did before I noticed there was a problem was that I went to an observation that someone had IDed, looked at the computer vision’s suggested list of IDs, opened the taxon page for the last CV suggestion, and then commented that the organism was probably an amaranth. I also went into another observation and corrected the location name, but I’m not sure if there was a problem at that point or not.

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**Author:** ![porcoespinho15](https://avatars.discourse-cdn.com/v4/letter/p/c77e96/32.png) [@porcoespinho15](https://forum.inaturalist.org/u/porcoespinho15)\
**Post date:** [December 31, 2019, 8:51am UTC](https://forum.inaturalist.org/t/android-app-not-displaying-photos-in-some-cases/9012/2 "2019-12-31T08:51:29Z")

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I’m having exactly the same issue as of a few hours ago. Could be a widespread problem.

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**Author:** ![collinclary](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/collinclary/32/6458_2.png) [@collinclary](https://forum.inaturalist.org/u/collinclary)\
**Post date:** [December 31, 2019, 11:34am UTC](https://forum.inaturalist.org/t/android-app-not-displaying-photos-in-some-cases/9012/3 "2019-12-31T11:34:20Z")

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I’m also having the same issue.

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**Author:** ![optilete](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/optilete/32/1908_2.png) [@optilete](https://forum.inaturalist.org/u/optilete)\
**Post date:** [December 31, 2019, 12:18pm UTC](https://forum.inaturalist.org/t/android-app-not-displaying-photos-in-some-cases/9012/4 "2019-12-31T12:18:24Z")

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Only the first photo of a sighting is missing. I can see the second and third pic.

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**Author:** ![jwidness](https://avatars.discourse-cdn.com/v4/letter/j/9d8465/32.png) [@jwidness](https://forum.inaturalist.org/u/jwidness)\
**Post date:** [December 31, 2019, 2:57pm UTC](https://forum.inaturalist.org/t/android-app-not-displaying-photos-in-some-cases/9012/5 "2019-12-31T14:57:00Z")

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I wonder if this is related to [https://forum.inaturalist.org/t/403-error-on-view-full-size-image-from-identify-modal/9018](https://forum.inaturalist.org/t/403-error-on-view-full-size-image-from-identify-modal/9018)? Seems to have started around the same time.

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**Author:** ![astra\_the\_dragon](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/astra_the_dragon/32/37251_2.png) [@astra\_the\_dragon](https://forum.inaturalist.org/u/astra_the_dragon)\
**Post date:** [December 31, 2019, 2:58pm UTC](https://forum.inaturalist.org/t/android-app-not-displaying-photos-in-some-cases/9012/6 "2019-12-31T14:58:15Z")

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Welcome to the forum @porcoespinho15 and @collinclary and thanks for the feedback!

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**Author:** ![pisum](https://avatars.discourse-cdn.com/v4/letter/p/91b2a8/32.png) [@pisum](https://forum.inaturalist.org/u/pisum)\
**Post date:** [December 31, 2019, 3:00pm UTC](https://forum.inaturalist.org/t/android-app-not-displaying-photos-in-some-cases/9012/7 "2019-12-31T15:00:26Z")

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thanks for everyone’s responses. since it looks like this is a bug, i changed the category of this post to a Bug Report.

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**Author:** ![optilete](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/optilete/32/1908_2.png) [@optilete](https://forum.inaturalist.org/u/optilete)\
**Post date:** [December 31, 2019, 5:23pm UTC](https://forum.inaturalist.org/t/android-app-not-displaying-photos-in-some-cases/9012/8 "2019-12-31T17:23:08Z")

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Is this the same: [https://forum.inaturalist.org/t/photos-not-loading-on-observation-detail-and-taxon-detail-views-in-the-android-app/9025/3](https://forum.inaturalist.org/t/photos-not-loading-on-observation-detail-and-taxon-detail-views-in-the-android-app/9025/3)

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**Author:** ![pisum](https://avatars.discourse-cdn.com/v4/letter/p/91b2a8/32.png) [@pisum](https://forum.inaturalist.org/u/pisum)\
**Post date:** [December 31, 2019, 5:42pm UTC](https://forum.inaturalist.org/t/android-app-not-displaying-photos-in-some-cases/9012/9 "2019-12-31T17:42:59Z")

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yeah… it looks like it is the same, and it looks like the problem has been fixed. (i confirmed on my device.)

> [@tiwane](#):
>
> Should be working now, on both iOS and Android.

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**Author:** ![clockwood](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/clockwood/32/534_2.png) [@clockwood](https://forum.inaturalist.org/u/clockwood)\
**Post date:** [December 31, 2019, 4:46pm UTC](https://forum.inaturalist.org/t/android-app-not-displaying-photos-in-some-cases/9012/10 "2019-12-31T16:46:49Z")

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Hi!

OK so, first problem I noticed is that my images aren’t showing up:

 ![Screenshot_20191231-113104](https://us1.discourse-cdn.com/flex016/uploads/inaturalist/original/2X/0/09d50952828e471a2f944568efe26dbae5b9e5a3.png)

I can click on them and see them, but sometimes the image I get that way is a lot lower-res than the image I uploaded:

 ![Screenshot_20191231-113841](https://us1.discourse-cdn.com/flex016/uploads/inaturalist/original/2X/0/0ead65b6be4696c1ec06ba5b31240660d03f810d.jpeg)

Sometimes, only the first image doesn’t show up, and the ones after that do. Other times, all images don’t show up.

Almost nothing is loading on the taxon page:

 ![Screenshot_20191231-113043](https://us1.discourse-cdn.com/flex016/uploads/inaturalist/original/2X/7/7f41e45845eb76fe8ba0484fc7ef5164a5a81aee.png)

And, as noted in another thread, the months are not labeled correctly:

 ![Screenshot_20191231-113035](https://us1.discourse-cdn.com/flex016/uploads/inaturalist/original/2X/f/f61b016db2697da35fe6adb9e0cfbed3ba2698ca.png)

I am using iNat version 1.15.2 (387) on Android 9.

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**Author:** ![clockwood](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/clockwood/32/534_2.png) [@clockwood](https://forum.inaturalist.org/u/clockwood)\
**Post date:** [December 31, 2019, 4:56pm UTC](https://forum.inaturalist.org/t/android-app-not-displaying-photos-in-some-cases/9012/11 "2019-12-31T16:56:58Z")

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Debug logs just emailed

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**Author:** ![tiwane](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/tiwane/32/54612_2.png) [@tiwane](https://forum.inaturalist.org/u/tiwane)\
**Post date:** [December 31, 2019, 5:13pm UTC](https://forum.inaturalist.org/t/android-app-not-displaying-photos-in-some-cases/9012/12 "2019-12-31T17:13:13Z")

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Thanks! Funnily enough, the opposite is happening in our iOS app. We’re looking into it.

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**Author:** ![tiwane](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/tiwane/32/54612_2.png) [@tiwane](https://forum.inaturalist.org/u/tiwane)\
**Post date:** [December 31, 2019, 5:37pm UTC](https://forum.inaturalist.org/t/android-app-not-displaying-photos-in-some-cases/9012/13 "2019-12-31T17:37:55Z")

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Should be working now, on both iOS and Android. Can you please confirm, @clockwood?

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**Author:** ![collinclary](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/collinclary/32/6458_2.png) [@collinclary](https://forum.inaturalist.org/u/collinclary)\
**Post date:** [January 1, 2020, 7:12pm UTC](https://forum.inaturalist.org/t/android-app-not-displaying-photos-in-some-cases/9012/14 "2020-01-01T19:12:16Z")

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The app was working for me again last night, however now I cannot see any images at all.

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**Author:** ![collinclary](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/collinclary/32/6458_2.png) [@collinclary](https://forum.inaturalist.org/u/collinclary)\
**Post date:** [January 1, 2020, 8:31pm UTC](https://forum.inaturalist.org/t/android-app-not-displaying-photos-in-some-cases/9012/15 "2020-01-01T20:31:40Z")

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Belay that. Seems to be working again now.

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**Author:** ![royaltyler](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/royaltyler/32/2117_2.png) [@royaltyler](https://forum.inaturalist.org/u/royaltyler)\
**Post date:** [January 6, 2020, 7:36pm UTC](https://forum.inaturalist.org/t/android-app-not-displaying-photos-in-some-cases/9012/16 "2020-01-06T19:36:38Z")

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It would be unusual for me to be able to see most of the photos on the app (android). I assume it is because it requires too much bandwidth. It is worse at home on my slow speeds than it is at work with excellent internet. I have about 16,000 observations, most of which have good resolution photos. Am I wrong?

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**Author:** ![pisum](https://avatars.discourse-cdn.com/v4/letter/p/91b2a8/32.png) [@pisum](https://forum.inaturalist.org/u/pisum)\
**Post date:** [January 11, 2020, 3:03am UTC](https://forum.inaturalist.org/t/android-app-not-displaying-photos-in-some-cases/9012/17 "2020-01-11T03:03:18Z")

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> [@royaltyler](#):
>
> It would be unusual for me to be able to see most of the photos on the app (android).

i think this is unrelated, but maybe you have some sort of data saver feature turned on, which causes this behavior…

anyway, i think the original issue is fixed. would one of the moderators close this thread, please?

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**Author:** ![royaltyler](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/royaltyler/32/2117_2.png) [@royaltyler](https://forum.inaturalist.org/u/royaltyler)\
**Post date:** [February 19, 2020, 4:02pm UTC](https://forum.inaturalist.org/t/android-app-not-displaying-photos-in-some-cases/9012/18 "2020-02-19T16:02:09Z")

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Data saver is not activated. I’m not reporting an issue though. Just saying it’s nothing to worry about. It happens and I’m convinced it’s due to large file sizes and slow internet.

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/inaturalist/original/2X/7/7831452cf7f0d653ff1ffd34176334b7ef1b6a17.png) [@system](https://forum.inaturalist.org/u/system)\
**Post date:** [April 19, 2020, 4:02pm UTC](https://forum.inaturalist.org/t/android-app-not-displaying-photos-in-some-cases/9012/19 "2020-04-19T16:02:11Z")

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Closed on April 19, 2020, 4:02pm UTC

This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.
