# Button for adding media doesn't work on forum

**URL:** <https://forum.inaturalist.org/t/button-for-adding-media-doesnt-work-on-forum/16580>\
**Category:** Forum Feedback\
**Created:** [September 22, 2020, 11:58pm UTC](https://forum.inaturalist.org/t/button-for-adding-media-doesnt-work-on-forum/16580 "2020-09-22T23:58:27Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![marina\_gorbunova](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/marina_gorbunova/32/31454_2.png) [@marina\_gorbunova](https://forum.inaturalist.org/u/marina_gorbunova)\
**Post date:** [September 22, 2020, 11:58pm UTC](https://forum.inaturalist.org/t/button-for-adding-media-doesnt-work-on-forum/16580/1 "2020-09-22T23:58:28Z")

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Can’t understand what exactly is causing it, but clicking on adding photo on the forum on my smartphone doesn’t lead to anything other than closing the keyboard. I thought it nay be linked to permissions of apps, but iNat forum is not listed in an app list and I can’t change anything. What can be done about it?

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**Author:** ![bouteloua](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/bouteloua/32/1180_2.png) [@bouteloua](https://forum.inaturalist.org/u/bouteloua)\
**Post date:** [September 23, 2020, 12:08am UTC](https://forum.inaturalist.org/t/button-for-adding-media-doesnt-work-on-forum/16580/2 "2020-09-23T00:08:09Z")

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Hmm, it might be device and browser specific. Which kind of phone OS/version and which mobile browser are you using? On Android 10 using the Chrome browser it shows this when I tap the little photo to add media.

 ![Screenshot_20200922-190559](https://us1.discourse-cdn.com/flex016/uploads/inaturalist/original/2X/0/01731b0c59be032c31c565521827085e691b20e6.png)

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**Author:** ![marina\_gorbunova](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/marina_gorbunova/32/31454_2.png) [@marina\_gorbunova](https://forum.inaturalist.org/u/marina_gorbunova)\
**Post date:** [September 23, 2020, 12:34am UTC](https://forum.inaturalist.org/t/button-for-adding-media-doesnt-work-on-forum/16580/3 "2020-09-23T00:34:27Z")

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I’m using not the browser one, but separate “app” which is probably just a link added to the screen.

 ![изображение](https://us1.discourse-cdn.com/flex016/uploads/inaturalist/original/2X/6/640b640ed39aec4d69dd44043eddf8ea77594656.jpeg)  
I’m using Xiaomi Mi9 on Android 10, I don’t know which browser is used on it (how it’s called), it’s not Chrome.  
I checked it’s working in browser, but not in this “app”. But I’d like it to be working there, as it’s what I use for forum.

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**Author:** ![bouteloua](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/bouteloua/32/1180_2.png) [@bouteloua](https://forum.inaturalist.org/u/bouteloua)\
**Post date:** [September 23, 2020, 1:01am UTC](https://forum.inaturalist.org/t/button-for-adding-media-doesnt-work-on-forum/16580/4 "2020-09-23T01:01:37Z")

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I usually just use the browser but I tried adding the link “app” to my home screen too. I get the same options as before when I click the “add photo” icon after clicking the “app” icon. Just to clarify, you mean this button right?

 ![Screenshot_20200922-200037](https://us1.discourse-cdn.com/flex016/uploads/inaturalist/original/2X/e/ee5c4d080565603b482d4cdec9e7e47abd05463b.png)

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**Author:** ![marina\_gorbunova](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/marina_gorbunova/32/31454_2.png) [@marina\_gorbunova](https://forum.inaturalist.org/u/marina_gorbunova)\
**Post date:** [September 23, 2020, 1:31am UTC](https://forum.inaturalist.org/t/button-for-adding-media-doesnt-work-on-forum/16580/5 "2020-09-23T01:31:09Z")

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Yes, when I click on it the keyboard closes and the “window” of a comment fully opens up till the bottom of the page, but nothing else happens.

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**Author:** ![bouteloua](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/bouteloua/32/1180_2.png) [@bouteloua](https://forum.inaturalist.org/u/bouteloua)\
**Post date:** [September 23, 2020, 1:46pm UTC](https://forum.inaturalist.org/t/button-for-adding-media-doesnt-work-on-forum/16580/6 "2020-09-23T13:46:35Z")

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Can you take screenshots of before and right after you tap on the add media button? You might need to report this on the main Discourse forum since it’s _probably_ not just the iNat Forum doing this. You could also test out to see if the same thing happens on their forum. [https://meta.discourse.org/](https://meta.discourse.org/)

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**Author:** ![marina\_gorbunova](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/marina_gorbunova/32/31454_2.png) [@marina\_gorbunova](https://forum.inaturalist.org/u/marina_gorbunova)\
**Post date:** [September 23, 2020, 9:16pm UTC](https://forum.inaturalist.org/t/button-for-adding-media-doesnt-work-on-forum/16580/7 "2020-09-23T21:16:19Z")

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Thank you! It appears it was stuck with old version of Chrome, now I onlly have to find out how to add it to the screen again, it gave e an option to do it, not it doesn’t.

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**Author:** ![bouteloua](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/bouteloua/32/1180_2.png) [@bouteloua](https://forum.inaturalist.org/u/bouteloua)\
**Post date:** [September 23, 2020, 9:18pm UTC](https://forum.inaturalist.org/t/button-for-adding-media-doesnt-work-on-forum/16580/8 "2020-09-23T21:18:34Z")

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Oh good!

If you go to the forum in Chrome, then click the three dots / settings, near the bottom there is an option “Add to Home screen”. That one worked for me.

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**Author:** ![marina\_gorbunova](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/marina_gorbunova/32/31454_2.png) [@marina\_gorbunova](https://forum.inaturalist.org/u/marina_gorbunova)\
**Post date:** [September 23, 2020, 9:20pm UTC](https://forum.inaturalist.org/t/button-for-adding-media-doesnt-work-on-forum/16580/9 "2020-09-23T21:20:25Z")

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I’m using Mi browser, I found it after long holding of “fave star” button, thank you!

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/inaturalist/original/2X/7/7831452cf7f0d653ff1ffd34176334b7ef1b6a17.png) [@system](https://forum.inaturalist.org/u/system)\
**Post date:** [November 22, 2020, 9:20pm UTC](https://forum.inaturalist.org/t/button-for-adding-media-doesnt-work-on-forum/16580/10 "2020-11-22T21:20:36Z")

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