Platform:
App version number, if a mobile app issue:1.38.2 (646)
Browser, if a website issue:
URLs (aka web addresses) of any relevant observations or pages:
Screenshots of what you are seeing:
Description of problem:
Step 1: fails to upload photos. Photos originally taken with nikon camera and transferred to phone via snapbridge. Thumbnails show up as grey blanks. Photos must instead be uploaded via browser, which is time-consuming and inefficient
Step 2:
Step 3: