Counties cannot be added to Project

Please fill out the following sections to the best of your ability, it will help us investigate bugs if we have this information at the outset. Screenshots are especially helpful, so please provide those if you can.

Platform (Android, iOS, Website): Website

App version number, if a mobile app issue (shown under Settings or About): n/a

Browser, if a website issue (Firefox, Chrome, etc) : Crome

URLs (aka web addresses) of any relevant observations or pages: n/a

Screenshots of what you are seeing (instructions for taking a screenshot on computers and mobile devices: https://www.take-a-screenshot.org/):

Description of problem (please provide a set of steps we can use to replicate the issue and make as many as you need.): Certain counties are not showing up when you search for them to add them to a project. There has already been a place created for them

Step 1: I was looking at adding all of the counties in the general area of East Texas to a new project. Upon searching for them, all showed up say for Franklin Co, TX. (see photo 2)

Step 2: I looked to see if a place has been created for the location and it already exists (see photo 1). It has also been added to projects.

Step 3:

Welcome to the forum! I’m able to find it for a traditional project but it looks like you’re using a collection project. Did you try searching for “Franklin County, US, TX”? It looks like there’s lots of Franklin Counties and it might not be visible in that search.

Yes, I did, and nothing showed up. The options listed are all that are available. I also looked for “Franklin County, TX, US” and nothing showed up. Also sorry for not clarifying that!

How about now? I edited its actual name (“Franklin”), not its Display Name. It’s working for me:

2 Likes

That fixed it. Thanks!

We need to figure out a way to either improve the search functionality here (it’s not the first time it’s happened) or use a script to change US county place names (not the display name) and add the “US, [state]” to them.

3 Likes