# Crash on opening photo library after update to iOS 13

**URL:** <https://forum.inaturalist.org/t/crash-on-opening-photo-library-after-update-to-ios-13/6662>\
**Category:** Bug Reports\
**Tags:** ios-classic-app\
**Created:** [September 21, 2019, 2:06am UTC](https://forum.inaturalist.org/t/crash-on-opening-photo-library-after-update-to-ios-13/6662 "2019-09-21T02:06:08Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![manticore](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/manticore/32/4623_2.png) [@manticore](https://forum.inaturalist.org/u/manticore)\
**Post date:** [September 21, 2019, 2:06am UTC](https://forum.inaturalist.org/t/crash-on-opening-photo-library-after-update-to-ios-13/6662/1 "2019-09-21T02:06:09Z")

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Since updating to iOS 13 when I try to submit an observation, the app crashes entirely when I try to open my photos.

[https://youtu.be/x5LsPCtXJ74](https://youtu.be/x5LsPCtXJ74)

Video included, the screen is black because I covered my camera, that works fine though.

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**Author:** ![tiwane](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/tiwane/32/54612_2.png) [@tiwane](https://forum.inaturalist.org/u/tiwane)\
**Post date:** [September 21, 2019, 2:11am UTC](https://forum.inaturalist.org/t/crash-on-opening-photo-library-after-update-to-ios-13/6662/2 "2019-09-21T02:11:40Z")

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Hmm, it’s working ok for me. Which device are you using, and which version of the app is installed on it?

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**Author:** ![manticore](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/manticore/32/4623_2.png) [@manticore](https://forum.inaturalist.org/u/manticore)\
**Post date:** [September 21, 2019, 3:06am UTC](https://forum.inaturalist.org/t/crash-on-opening-photo-library-after-update-to-ios-13/6662/3 "2019-09-21T03:06:08Z")

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iPhone 8, app is current one, 2.8

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**Author:** ![audreylemay](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/audreylemay/32/4678_2.png) [@audreylemay](https://forum.inaturalist.org/u/audreylemay)\
**Post date:** [September 24, 2019, 1:56am UTC](https://forum.inaturalist.org/t/crash-on-opening-photo-library-after-update-to-ios-13/6662/4 "2019-09-24T01:56:15Z")

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I have the same problem as manticore. Since upgrading to IOS 13 on iPhone X, the app always crashes when I choose a photo. I have the latest version of iNat.

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**Author:** ![manticore](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/manticore/32/4623_2.png) [@manticore](https://forum.inaturalist.org/u/manticore)\
**Post date:** [September 26, 2019, 3:39pm UTC](https://forum.inaturalist.org/t/crash-on-opening-photo-library-after-update-to-ios-13/6662/5 "2019-09-26T15:39:02Z")

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Just updated to 13.1 and it’s still happening. Redownloaded the app fresh even.

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**Author:** ![michelschreurs](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/michelschreurs/32/4772_2.png) [@michelschreurs](https://forum.inaturalist.org/u/michelschreurs)\
**Post date:** [September 28, 2019, 7:17pm UTC](https://forum.inaturalist.org/t/crash-on-opening-photo-library-after-update-to-ios-13/6662/6 "2019-09-28T19:17:33Z")

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Same problem here, after selecting photo for new observation the app crashes. iPhone XR iOS13.1.1. It seems to happen with pics that are stored in iCloud. If you download it first to the device, it doesn’t happen.

It seems to work if you change the Storage settings in the Photos Settings. Check ‘Download and Keep Originals’ instead of ‘Optimize iPhone Storage’.

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**Author:** ![manticore](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/manticore/32/4623_2.png) [@manticore](https://forum.inaturalist.org/u/manticore)\
**Post date:** [September 29, 2019, 3:12am UTC](https://forum.inaturalist.org/t/crash-on-opening-photo-library-after-update-to-ios-13/6662/7 "2019-09-29T03:12:34Z")

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I don’t use iCloud for my photos at all, and I’m having the problem.

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**Author:** ![thomasvincent](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/thomasvincent/32/4836_2.png) [@thomasvincent](https://forum.inaturalist.org/u/thomasvincent)\
**Post date:** [October 2, 2019, 12:41am UTC](https://forum.inaturalist.org/t/crash-on-opening-photo-library-after-update-to-ios-13/6662/8 "2019-10-02T00:41:16Z")

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Same problem, very annoying

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**Author:** ![tiwane](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/tiwane/32/54612_2.png) [@tiwane](https://forum.inaturalist.org/u/tiwane)\
**Post date:** [October 2, 2019, 3:21am UTC](https://forum.inaturalist.org/t/crash-on-opening-photo-library-after-update-to-ios-13/6662/9 "2019-10-02T03:21:22Z")

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I’m going to close this thread, this one is about the same issue: [https://forum.inaturalist.org/t/need-info-ios-app-crashes-when-you-tap-on-photo-library-icon-in-ios-13/6762/](https://forum.inaturalist.org/t/need-info-ios-app-crashes-when-you-tap-on-photo-library-icon-in-ios-13/6762/)

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**Author:** ![tiwane](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/tiwane/32/54612_2.png) [@tiwane](https://forum.inaturalist.org/u/tiwane)\
**Post date:** [October 2, 2019, 3:21am UTC](https://forum.inaturalist.org/t/crash-on-opening-photo-library-after-update-to-ios-13/6662/10 "2019-10-02T03:21:25Z")

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Closed on October 2, 2019, 3:21am UTC


