# Create New Place Bug

**URL:** <https://forum.inaturalist.org/t/create-new-place-bug/1986>\
**Category:** Bug Reports\
**Created:** [April 9, 2019, 9:18pm UTC](https://forum.inaturalist.org/t/create-new-place-bug/1986 "2019-04-09T21:18:08Z")\
**Posts on this page:** 12\
**Page:** 1

<div class="post-metadata">

**Author:** ![mbeug](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/mbeug/32/1111_2.png) [@mbeug](https://forum.inaturalist.org/u/mbeug)\
**Post date:** [April 9, 2019, 9:18pm UTC](https://forum.inaturalist.org/t/create-new-place-bug/1986/1 "2019-04-09T21:18:08Z")

</div>

I am attempting to create a new place manually. Uploading a kml file. Re-directs me back to [https://www.inaturalist.org/places](https://www.inaturalist.org/places) with a 404 not found “Sorry that doesn’t exist” message.

---

<div class="post-metadata">

**Author:** ![tiwane](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/tiwane/32/54612_2.png) [@tiwane](https://forum.inaturalist.org/u/tiwane)\
**Post date:** [April 9, 2019, 9:57pm UTC](https://forum.inaturalist.org/t/create-new-place-bug/1986/2 "2019-04-09T21:57:04Z")

</div>

Can you please email the KML to [help@inaturalist.org](mailto:help@inaturalist.org)? And when exactly do you get the 404 - when you upload the file, or save the place?

---

<div class="post-metadata">

**Author:** ![mbeug](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/mbeug/32/1111_2.png) [@mbeug](https://forum.inaturalist.org/u/mbeug)\
**Post date:** [April 9, 2019, 11:17pm UTC](https://forum.inaturalist.org/t/create-new-place-bug/1986/3 "2019-04-09T23:17:09Z")

</div>

Will do. When I save the place.

---

<div class="post-metadata">

**Author:** ![murray\_dawson](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/murray_dawson/32/1477_2.png) [@murray\_dawson](https://forum.inaturalist.org/u/murray_dawson)\
**Post date:** [April 10, 2019, 4:56am UTC](https://forum.inaturalist.org/t/create-new-place-bug/1986/4 "2019-04-10T04:56:50Z")

</div>

Exactly the same issue is happening via iNat NZ. Attempting to create a new place via kml manual upload, choose save place, then an error screen not recognising that place.

image|690x388

---

<div class="post-metadata">

**Author:** ![mutolisp](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/mutolisp/32/1384_2.png) [@mutolisp](https://forum.inaturalist.org/u/mutolisp)\
**Post date:** [April 10, 2019, 8:21am UTC](https://forum.inaturalist.org/t/create-new-place-bug/1986/5 "2019-04-10T08:21:45Z")

</div>

We have the same problem in Taiwan too. While attempt to create a place either by draw polygon or upload kml. Then the error shows it did not recognize the place. thanks!

---

<div class="post-metadata">

**Author:** ![tiwane](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/tiwane/32/54612_2.png) [@tiwane](https://forum.inaturalist.org/u/tiwane)\
**Post date:** [April 10, 2019, 5:14pm UTC](https://forum.inaturalist.org/t/create-new-place-bug/1986/6 "2019-04-10T17:14:59Z")

</div>

It’s really difficult to investigate the issue without specific details. Please send KML files to [help@inaturalist.org](mailto:help@inaturalist.org), as well as any relevant screenshots, browser details, and a detailed description of what you’re experiencing.

---

<div class="post-metadata">

**Author:** ![mbeug](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/mbeug/32/1111_2.png) [@mbeug](https://forum.inaturalist.org/u/mbeug)\
**Post date:** [April 10, 2019, 5:41pm UTC](https://forum.inaturalist.org/t/create-new-place-bug/1986/7 "2019-04-10T17:41:18Z")

</div>

Done. Thanks for the help!

---

<div class="post-metadata">

**Author:** ![tiwane](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/tiwane/32/54612_2.png) [@tiwane](https://forum.inaturalist.org/u/tiwane)\
**Post date:** [April 10, 2019, 10:18pm UTC](https://forum.inaturalist.org/t/create-new-place-bug/1986/8 "2019-04-10T22:18:33Z")

</div>

Thank you, we’ll take a look.

---

<div class="post-metadata">

**Author:** ![mutolisp](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/mutolisp/32/1384_2.png) [@mutolisp](https://forum.inaturalist.org/u/mutolisp)\
**Post date:** [April 11, 2019, 1:52am UTC](https://forum.inaturalist.org/t/create-new-place-bug/1986/9 "2019-04-11T01:52:02Z")

</div>

I tried to import the same KML and it works! It’s weird. If I encountered the same situation, I’ll report with reproducible details. Thanks!

---

<div class="post-metadata">

**Author:** ![mbeug](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/mbeug/32/1111_2.png) [@mbeug](https://forum.inaturalist.org/u/mbeug)\
**Post date:** [April 11, 2019, 3:30am UTC](https://forum.inaturalist.org/t/create-new-place-bug/1986/10 "2019-04-11T03:30:39Z")

</div>

I also have now succesfully created the place with the original file and method.

---

<div class="post-metadata">

**Author:** ![tiwane](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/tiwane/32/54612_2.png) [@tiwane](https://forum.inaturalist.org/u/tiwane)\
**Post date:** [April 11, 2019, 4:14am UTC](https://forum.inaturalist.org/t/create-new-place-bug/1986/11 "2019-04-11T04:14:03Z")

</div>

Hey folks, @kueda searched out the bug and fixed it. Let us know if it happens again.

---

<div class="post-metadata">

**Author:** ![bouteloua](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/bouteloua/32/1180_2.png) [@bouteloua](https://forum.inaturalist.org/u/bouteloua)\
**Post date:** [April 24, 2019, 1:02pm UTC](https://forum.inaturalist.org/t/create-new-place-bug/1986/12 "2019-04-24T13:02:41Z")

</div>


