# Fail Whale on Certain Links **URL:** \ **Category:** Bug Reports\ **Tags:** web\ **Created:** [August 17, 2021, 2:36am UTC](https://forum.inaturalist.org/t/fail-whale-on-certain-links/25629 "2021-08-17T02:36:42Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![brennafarrell](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/brennafarrell/32/5914_2.png) [@brennafarrell](https://forum.inaturalist.org/u/brennafarrell)\ **Post date:** [August 17, 2021, 2:36am UTC](https://forum.inaturalist.org/t/fail-whale-on-certain-links/25629/1 "2021-08-17T02:36:42Z")
Platform: Website Browser: Chrome Trying to access certain links just gives a fail whale. Journal posts, for example: - [https://www.inaturalist.org/projects/found-feathers/journal](https://www.inaturalist.org/projects/found-feathers/journal) - [https://www.inaturalist.org/projects/alligator-appetites/journal](https://www.inaturalist.org/projects/alligator-appetites/journal) My followers: - [https://www.inaturalist.org/people/brennafarrell/followers](https://www.inaturalist.org/people/brennafarrell/followers) People I’m following: - [https://www.inaturalist.org/people/brennafarrell/following](https://www.inaturalist.org/people/brennafarrell/following) This happens on other people’s profiles, too. ![96](https://us1.discourse-cdn.com/flex016/uploads/inaturalist/original/3X/c/c/ccb893db64d23d2d49984cd521a4f58ac2cf4773.jpeg) ---
**Author:** ![kitty12](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/kitty12/32/1371_2.png) [@kitty12](https://forum.inaturalist.org/u/kitty12)\ **Post date:** [August 17, 2021, 2:53am UTC](https://forum.inaturalist.org/t/fail-whale-on-certain-links/25629/2 "2021-08-17T02:53:37Z")
Fail whale shark also shows up after updating Checklist entries. (Although they do end up being applied. ) ---
**Author:** ![kueda](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/kueda/32/20_2.png) [@kueda](https://forum.inaturalist.org/u/kueda)\ **Post date:** [August 17, 2021, 4:06am UTC](https://forum.inaturalist.org/t/fail-whale-on-certain-links/25629/3 "2021-08-17T04:06:01Z")
Many thanks, both of you, we’ll take a look at these tomorrow. We released a major software upgrade today, and despite quite a bit of automated and manual testing, we didn’t catch everything. Biggest problem so far was breaking sign in via Google in the mobile apps, which should be fixed now. ---
**Author:** ![lumenal](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/lumenal/32/6250_2.png) [@lumenal](https://forum.inaturalist.org/u/lumenal)\ **Post date:** [August 17, 2021, 4:47am UTC](https://forum.inaturalist.org/t/fail-whale-on-certain-links/25629/4 "2021-08-17T04:47:15Z")
Also, attempting to reorder photos in an observation now gives a fail whale via Chrome. Via the Android app it appears to go through, but upon refreshing the observation it is back to the original order. ---
**Author:** ![thebeachcomber](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/thebeachcomber/32/12748_2.png) [@thebeachcomber](https://forum.inaturalist.org/u/thebeachcomber)\ **Post date:** [August 17, 2021, 4:55am UTC](https://forum.inaturalist.org/t/fail-whale-on-certain-links/25629/5 "2021-08-17T04:55:39Z")
Unsure if this is related to the upgrade; visiting the help page gives me the mole of doom! ![image](https://us1.discourse-cdn.com/flex016/uploads/inaturalist/original/3X/4/d/4d7bec8cf9b9e7e5554d71dfcabff231df042524.png) ---
**Author:** ![lawnranger](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/lawnranger/32/34961_2.png) [@lawnranger](https://forum.inaturalist.org/u/lawnranger)\ **Post date:** [August 17, 2021, 5:20am UTC](https://forum.inaturalist.org/t/fail-whale-on-certain-links/25629/6 "2021-08-17T05:20:17Z")
Not just you, I also get the 404 Not found, they were there yesterday \<24hrs ago. ---
**Author:** ![optilete](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/optilete/32/1908_2.png) [@optilete](https://forum.inaturalist.org/u/optilete)\ **Post date:** [August 17, 2021, 8:03am UTC](https://forum.inaturalist.org/t/fail-whale-on-certain-links/25629/7 "2021-08-17T08:03:27Z")
I got iNAturalist is down, but the forum was up and nobody noticed… ---
**Author:** ![tonyrebelo](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/tonyrebelo/32/317_2.png) [@tonyrebelo](https://forum.inaturalist.org/u/tonyrebelo)\ **Post date:** [August 17, 2021, 8:38am UTC](https://forum.inaturalist.org/t/fail-whale-on-certain-links/25629/8 "2021-08-17T08:38:33Z")
I am unable to edit any of my observations: just get the whale shark. Three hours now. I can duplicate and edit licence, but not edit the observation. e.g. [https://www.inaturalist.org/observations/91453510/edit](https://www.inaturalist.org/observations/91453510/edit) = whale shark ---
**Author:** ![mrtnlowr](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/mrtnlowr/32/6890_2.png) [@mrtnlowr](https://forum.inaturalist.org/u/mrtnlowr)\ **Post date:** [August 17, 2021, 10:32am UTC](https://forum.inaturalist.org/t/fail-whale-on-certain-links/25629/9 "2021-08-17T10:32:38Z")
This one is missing as well: [https://www.inaturalist.org/computer\_vision\_demo](https://www.inaturalist.org/computer_vision_demo) ---
**Author:** ![treichard](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/treichard/32/1455_2.png) [@treichard](https://forum.inaturalist.org/u/treichard)\ **Post date:** [August 17, 2021, 1:25pm UTC](https://forum.inaturalist.org/t/fail-whale-on-certain-links/25629/10 "2021-08-17T13:25:48Z")
I am also receiving the whale shark page when clicking on Edit at the upper right of [https://www.inaturalist.org/observations/63928073](https://www.inaturalist.org/observations/63928073) ---
**Author:** ![nicklambert](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/nicklambert/32/1673_2.png) [@nicklambert](https://forum.inaturalist.org/u/nicklambert)\ **Post date:** [August 17, 2021, 1:30pm UTC](https://forum.inaturalist.org/t/fail-whale-on-certain-links/25629/11 "2021-08-17T13:30:14Z")
Trying to re-order photographs also receives ‘Fail Whale’ . :) ---
**Author:** ![lawnranger](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/lawnranger/32/34961_2.png) [@lawnranger](https://forum.inaturalist.org/u/lawnranger)\ **Post date:** [August 17, 2021, 2:32pm UTC](https://forum.inaturalist.org/t/fail-whale-on-certain-links/25629/12 "2021-08-17T14:32:31Z")
Not the fail whale but possibly related to the recent software upgrade. On the taxon edit screen, when clicking on the Refresh Wikipedia summary link an error/info message pops up with raw html. It worked as expected yesterday I think, definitely the day before. ---
**Author:** ![kaipatiki\_naturewatc](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/kaipatiki_naturewatc/32/6707_2.png) [@kaipatiki\_naturewatc](https://forum.inaturalist.org/u/kaipatiki_naturewatc)\ **Post date:** [August 17, 2021, 3:26pm UTC](https://forum.inaturalist.org/t/fail-whale-on-certain-links/25629/13 "2021-08-17T15:26:32Z")
I also get the fail whale when clicking on Edit in my observations ( tried about a dozen different ones at different times in the last 12 or so hours, all the same result) ---
**Author:** ![annemirdl](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/annemirdl/32/862_2.png) [@annemirdl](https://forum.inaturalist.org/u/annemirdl)\ **Post date:** [August 17, 2021, 3:32pm UTC](https://forum.inaturalist.org/t/fail-whale-on-certain-links/25629/14 "2021-08-17T15:32:37Z")
I just tried to upload some photos from Flickr and got the whale. ---
**Author:** ![ellen5](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/ellen5/32/3448_2.png) [@ellen5](https://forum.inaturalist.org/u/ellen5)\ **Post date:** [August 17, 2021, 3:34pm UTC](https://forum.inaturalist.org/t/fail-whale-on-certain-links/25629/15 "2021-08-17T15:34:12Z")
I also cannot edit my observations, including previously editable ones. Nor can I delete an observation. Cannot follow the link to followers of myself, brennafarrell, or any user Safari 14.1.2 (15611.3.10.1.5, 15611) on Catalina 10.15.7 ---
**Author:** ![kschnei](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/kschnei/32/1973_2.png) [@kschnei](https://forum.inaturalist.org/u/kschnei)\ **Post date:** [August 17, 2021, 4:07pm UTC](https://forum.inaturalist.org/t/fail-whale-on-certain-links/25629/16 "2021-08-17T16:07:42Z")
Please fill out the following sections to the best of your ability, it will help us investigate bugs if we have this information at the outset. Screenshots are especially helpful, so please provide those if you can. **Platform** (Android, iOS, Website): Website **App version number** , if a mobile app issue (shown under Settings or About): **Browser** , if a website issue (Firefox, Chrome, etc) : Chrome **URLs (aka web addresses) of any relevant observations or pages**: [https://www.inaturalist.org/observations/91540622](https://www.inaturalist.org/observations/91540622) **Screenshots of what you are seeing** (instructions for taking a screenshot on computers and mobile devices: [https://www.take-a-screenshot.org/](https://www.take-a-screenshot.org/)): **Description of problem** (please provide a set of steps we can use to replicate the issue, and make as many as you need.): I am consistently getting the “fail whale” when I try to re-order my photos on multiple-image observations this morning - but not when I edit the observation in other ways. I include a link to one observation, but it is happening with other ones this morning too. The only thing unusual about these observations is that when I uploaded all of these images, I accidentally duplicated a subset of them, then deleted the duplicates a few seconds later, not sure if that is related or not. Step 1: Step 2: Step 3: ---
**Author:** ![jwidness](https://avatars.discourse-cdn.com/v4/letter/j/9d8465/32.png) [@jwidness](https://forum.inaturalist.org/u/jwidness)\ **Post date:** [August 17, 2021, 4:48pm UTC](https://forum.inaturalist.org/t/fail-whale-on-certain-links/25629/17 "2021-08-17T16:48:24Z")
(merged reports) ---
**Author:** ![pleary](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/pleary/32/3211_2.png) [@pleary](https://forum.inaturalist.org/u/pleary)\ **Post date:** [August 17, 2021, 5:24pm UTC](https://forum.inaturalist.org/t/fail-whale-on-certain-links/25629/18 "2021-08-17T17:24:16Z")
We released some fixes a little while ago to address some of these failures. Among the fixes are: - The observation edit page should be working properly now (it would have been failing for observations with observation fields). - Journal pages should load properly - Following/followers pages should load properly - Observation photo reordering should work - The CV Demo page has been restored > [@kitty12](#): > > Fail whale also shows up after updating Checklist entries @kitty12 do you have an URL of where you were trying to edit checklist entries? Could you try again and see if this is working now? Thanks for your patience as we work through any remaining bugs due to a big software upgrade yesterday. ---
**Author:** ![daniel112](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/daniel112/32/1068_2.png) [@daniel112](https://forum.inaturalist.org/u/daniel112)\ **Post date:** [August 17, 2021, 6:19pm UTC](https://forum.inaturalist.org/t/fail-whale-on-certain-links/25629/19 "2021-08-17T18:19:40Z")
Just received the Fail Whale(shark) when updating a photo license. Windows 10 Chrome [https://www.inaturalist.org/photos/7546126](https://www.inaturalist.org/photos/7546126) ---
**Author:** ![kueda](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/kueda/32/20_2.png) [@kueda](https://forum.inaturalist.org/u/kueda)\ **Post date:** [August 17, 2021, 6:30pm UTC](https://forum.inaturalist.org/t/fail-whale-on-certain-links/25629/20 "2021-08-17T18:30:27Z")
> [@daniel112](#): > > Just received the Fail Whale(shark) when updating a photo license. I can’t replicate this. What is the URL of the page you’re on, what link / option / button are you clicking, and what license are you trying to switch to? [Next page](https://forum.inaturalist.org/t/fail-whale-on-certain-links/25629.md?page=2)