# Incorrect photo orientation when importing

**URL:** <https://forum.inaturalist.org/t/incorrect-photo-orientation-when-importing/57921>\
**Category:** Bug Reports\
**Created:** [November 5, 2024, 11:46am UTC](https://forum.inaturalist.org/t/incorrect-photo-orientation-when-importing/57921 "2024-11-05T11:46:02Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![light-up-gold](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/light-up-gold/32/50117_2.png) [@light-up-gold](https://forum.inaturalist.org/u/light-up-gold)\
**Post date:** [November 5, 2024, 11:46am UTC](https://forum.inaturalist.org/t/incorrect-photo-orientation-when-importing/57921/1 "2024-11-05T11:46:02Z")

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**Platform** : Android version 10 (Samsung Galaxy S9)

**App version number** : Version 1.35.4

**Description of problem** : Photo orientation issue

About 3 days ago I encountered a problem uploading pictures to my iNaturalist app. I would select photos from my gallery and choose ‘send to inaturalist app’ like usual, but was met with a ‘Photo format not supported’ message each time I tried. This error occurred with all photos, even ones I had previously uploaded using the same method.

I searched the forums and found this post: [https://forum.inaturalist.org/t/photo-format-not-supported/57501](https://forum.inaturalist.org/t/photo-format-not-supported/57501). Many users seemed to be having the same issue. After downloading the ‘alpha version’ of the app that @Tiwane linked in the thread, I was once again able to import photos to the app through my gallery, but the photo orientation was off with each import. Some photos would be rotated 90 degrees, others 180 degrees, but never the true orientation.

I have since uninstalled and reinstalled the app, and the photo orientation is still not working correctly.

I am e-mailing log files now in case they are able to provide assistance.

Many thanks

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**Author:** ![optilete](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/optilete/32/1908_2.png) [@optilete](https://forum.inaturalist.org/u/optilete)\
**Post date:** [November 5, 2024, 12:30pm UTC](https://forum.inaturalist.org/t/incorrect-photo-orientation-when-importing/57921/2 "2024-11-05T12:30:24Z")

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Already mentioned in that topic as the new bug… [https://forum.inaturalist.org/t/photo-format-not-supported/57501/29](https://forum.inaturalist.org/t/photo-format-not-supported/57501/29)

I think this bug is a duplicate of this, I’ve sent logs and an screen capture video of the import procedure I followed. I found out later that during the import the photo orientation was adjusted, but it is corrected in the bug report here:  
[https://forum.inaturalist.org/t/android-photo-is-rotated-on-website-translation-annotions-for-flowers/57603/3](https://forum.inaturalist.org/t/android-photo-is-rotated-on-website-translation-annotions-for-flowers/57603/3)

New annotations are already added to crowdin, so ignore the translation bug.

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**Author:** ![tiwane](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/tiwane/32/54612_2.png) [@tiwane](https://forum.inaturalist.org/u/tiwane)\
**Post date:** [November 6, 2024, 1:49am UTC](https://forum.inaturalist.org/t/incorrect-photo-orientation-when-importing/57921/3 "2024-11-06T01:49:19Z")

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The latest public version of the app for Android is 1.35.5 (619), so it appears that you’re not using the latest version. Can you please update and see if the rotation issue is still happening?

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**Author:** ![light-up-gold](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/light-up-gold/32/50117_2.png) [@light-up-gold](https://forum.inaturalist.org/u/light-up-gold)\
**Post date:** [November 6, 2024, 6:25am UTC](https://forum.inaturalist.org/t/incorrect-photo-orientation-when-importing/57921/4 "2024-11-06T06:25:59Z")

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I have updated the app, now using 1.35.5 (619) and I am still encountering the same issues. I imported 10 photos over several observations just now and 2 of them kept their orientation, the others rotated 90 or 180 degrees. One of the images even mirrored!

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<div class="post-metadata">

**Author:** ![optilete](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/optilete/32/1908_2.png) [@optilete](https://forum.inaturalist.org/u/optilete)\
**Post date:** [November 6, 2024, 9:45am UTC](https://forum.inaturalist.org/t/incorrect-photo-orientation-when-importing/57921/5 "2024-11-06T09:45:03Z")

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> [@tiwane](#):
>
> The latest public version of the app for Android is 1.35.5 (619), so

I was & am using Android 1.35.5 (619) and I can reproduce it in this version also with an Android 10 device.

I expect landscape photo’s are not rotated and show up correct in iNat.  
Portrait photos are rotated 90 degrees counterclockwise and are rotated in iNat.

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<div class="post-metadata">

**Author:** ![optilete](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/optilete/32/1908_2.png) [@optilete](https://forum.inaturalist.org/u/optilete)\
**Post date:** [November 17, 2024, 11:22pm UTC](https://forum.inaturalist.org/t/incorrect-photo-orientation-when-importing/57921/6 "2024-11-17T23:22:26Z")

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Reproduced on Android 1.36.0 (620) on Android 10  
[https://www.inaturalist.org/photos/451190493](https://www.inaturalist.org/photos/451190493)

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**Author:** ![tiwane](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/tiwane/32/54612_2.png) [@tiwane](https://forum.inaturalist.org/u/tiwane)\
**Post date:** [November 17, 2024, 11:47pm UTC](https://forum.inaturalist.org/t/incorrect-photo-orientation-when-importing/57921/7 "2024-11-17T23:47:11Z")

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Thanks Marcel. I emailed you a new APK just now, see if that one works. If so, we can post it to Github and others can try it.

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<div class="post-metadata">

**Author:** ![tiwane](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/tiwane/32/54612_2.png) [@tiwane](https://forum.inaturalist.org/u/tiwane)\
**Post date:** [November 18, 2024, 12:01am UTC](https://forum.inaturalist.org/t/incorrect-photo-orientation-when-importing/57921/9 "2024-11-18T00:01:25Z")

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Sure, no worries.

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<div class="post-metadata">

**Author:** ![optilete](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/optilete/32/1908_2.png) [@optilete](https://forum.inaturalist.org/u/optilete)\
**Post date:** [November 18, 2024, 5:09pm UTC](https://forum.inaturalist.org/t/incorrect-photo-orientation-when-importing/57921/11 "2024-11-18T17:09:00Z")

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New version with the same version number Android 1.36.0 (620) on Android 10 seems to be an improvement.

Compare new version today  
[https://www.inaturalist.org/observations/252171611](https://www.inaturalist.org/observations/252171611)  
[https://www.inaturalist.org/observations/252171515](https://www.inaturalist.org/observations/252171515)  
[https://www.inaturalist.org/photos/451364222](https://www.inaturalist.org/photos/451364222)  
[https://www.inaturalist.org/photos/451364088](https://www.inaturalist.org/photos/451364088)

with old version yesterday or older:  
[https://www.inaturalist.org/photos/451190454](https://www.inaturalist.org/photos/451190454)  
[https://www.inaturalist.org/photos/446242273](https://www.inaturalist.org/photos/446242273)

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<div class="post-metadata">

**Author:** ![tiwane](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/tiwane/32/54612_2.png) [@tiwane](https://forum.inaturalist.org/u/tiwane)\
**Post date:** [November 18, 2024, 9:39pm UTC](https://forum.inaturalist.org/t/incorrect-photo-orientation-when-importing/57921/12 "2024-11-18T21:39:49Z")

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Thanks, I’ve asked our developer to make it available on Github.

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<div class="post-metadata">

**Author:** ![optilete](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/optilete/32/1908_2.png) [@optilete](https://forum.inaturalist.org/u/optilete)\
**Post date:** [November 19, 2024, 10:35am UTC](https://forum.inaturalist.org/t/incorrect-photo-orientation-when-importing/57921/13 "2024-11-19T10:35:47Z")

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[v1.36.1+621](https://github.com/inaturalist/iNaturalistAndroid/releases/tag/v1.36.1%2B621) is available
