# Internal server error when getting Computer Vision suggestions for a gif

**URL:** <https://forum.inaturalist.org/t/internal-server-error-when-getting-computer-vision-suggestions-for-a-gif/54014>\
**Category:** Bug Reports\
**Tags:** web\
**Created:** [August 1, 2024, 7:39pm UTC](https://forum.inaturalist.org/t/internal-server-error-when-getting-computer-vision-suggestions-for-a-gif/54014 "2024-08-01T19:39:09Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![jeanphilippeb](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/jeanphilippeb/32/41518_2.png) [@jeanphilippeb](https://forum.inaturalist.org/u/jeanphilippeb)\
**Post date:** [August 1, 2024, 7:39pm UTC](https://forum.inaturalist.org/t/internal-server-error-when-getting-computer-vision-suggestions-for-a-gif/54014/1 "2024-08-01T19:39:09Z")

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**Browser** : Chrome

**URLs of any relevant observations** : [https://www.inaturalist.org/observations/205850079](https://www.inaturalist.org/observations/205850079)

**Description of problem** : computer vision suggestions loading fails with an observation whose cover image is animated.

**Screenshots of what you are seeing** :

 ![image](https://us1.discourse-cdn.com/flex016/uploads/inaturalist/original/3X/c/c/cca518de431bbd99f2ffc80b7413c6627710ef39.png)

 ![image](https://us1.discourse-cdn.com/flex016/uploads/inaturalist/original/3X/b/c/bc56e480f3b22be51756546696ccf43df7095325.png)

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**Author:** ![pisum](https://avatars.discourse-cdn.com/v4/letter/p/91b2a8/32.png) [@pisum](https://forum.inaturalist.org/u/pisum)\
**Post date:** [August 1, 2024, 7:57pm UTC](https://forum.inaturalist.org/t/internal-server-error-when-getting-computer-vision-suggestions-for-a-gif/54014/2 "2024-08-01T19:57:15Z")

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is computer vision designed to work on animated GIFs?

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<div class="post-metadata">

**Author:** ![tiwane](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/tiwane/32/54612_2.png) [@tiwane](https://forum.inaturalist.org/u/tiwane)\
**Post date:** [August 1, 2024, 8:33pm UTC](https://forum.inaturalist.org/t/internal-server-error-when-getting-computer-vision-suggestions-for-a-gif/54014/3 "2024-08-01T20:33:09Z")

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I can’t say for sure, but I doubt it. Animated GIFs are not officially supported on iNat.

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**Author:** ![jeanphilippeb](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/jeanphilippeb/32/41518_2.png) [@jeanphilippeb](https://forum.inaturalist.org/u/jeanphilippeb)\
**Post date:** [August 6, 2024, 5:25am UTC](https://forum.inaturalist.org/t/internal-server-error-when-getting-computer-vision-suggestions-for-a-gif/54014/4 "2024-08-06T05:25:34Z")

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Some observations with animated GIF do not cause the error, for instance:  
[https://www.inaturalist.org/observations/51340593](https://www.inaturalist.org/observations/51340593)

This project lists observations causing the error (in order to filter out these observations when working with computer vision):  
[https://www.inaturalist.org/projects/animated-gif](https://www.inaturalist.org/projects/animated-gif)

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<div class="post-metadata">

**Author:** ![pisum](https://avatars.discourse-cdn.com/v4/letter/p/91b2a8/32.png) [@pisum](https://forum.inaturalist.org/u/pisum)\
**Post date:** [August 6, 2024, 5:55am UTC](https://forum.inaturalist.org/t/internal-server-error-when-getting-computer-vision-suggestions-for-a-gif/54014/5 "2024-08-06T05:55:09Z")

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> [@tiwane](#):
>
> Animated GIFs are not officially supported on iNat

i guess if animated GIFs are not supported and the problem seems to be associated with animated GIFs – even if some other animated GIFs are evaluated fine – then maybe it’s time to close the thread? (not supported = no troubleshooting effort by staff?)

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<div class="post-metadata">

**Author:** ![jeanphilippeb](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/jeanphilippeb/32/41518_2.png) [@jeanphilippeb](https://forum.inaturalist.org/u/jeanphilippeb)\
**Post date:** [August 6, 2024, 5:15pm UTC](https://forum.inaturalist.org/t/internal-server-error-when-getting-computer-vision-suggestions-for-a-gif/54014/6 "2024-08-06T17:15:09Z")

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“Not supported”, to be correct, requires the UI not to behave like that:

 ![image](https://us1.discourse-cdn.com/flex016/uploads/inaturalist/original/3X/c/c/cca518de431bbd99f2ffc80b7413c6627710ef39.png)

A fix could be displaying “No suggestions available” when the server response is received, overwriting “Loading suggestions…”.