# iPhone App Crashes Immediately **URL:** \ **Category:** Bug Reports\ **Created:** [June 7, 2023, 6:52pm UTC](https://forum.inaturalist.org/t/iphone-app-crashes-immediately/42364 "2023-06-07T18:52:24Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![okbirdman](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/okbirdman/32/13285_2.png) [@okbirdman](https://forum.inaturalist.org/u/okbirdman)\ **Post date:** [June 7, 2023, 6:52pm UTC](https://forum.inaturalist.org/t/iphone-app-crashes-immediately/42364/1 "2023-06-07T18:52:24Z")
**Platform** : iOS 16.5 **App version number** : 3.2.7 **Description of problem** : The app was working fine yesterday, but today, it crashes when I try to open it. I restarted the phone and updated to the most recent version of iOS, but the problem persists. I have several observations waiting to be uploaded, so I would prefer not to delete and reinstall if not necessary. Step 1: Open iNaturalist app Step 2: iNaturalist splash screen shows for a fraction of a second before the app crashes completely ---
**Author:** ![tiwane](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/tiwane/32/54612_2.png) [@tiwane](https://forum.inaturalist.org/u/tiwane)\ **Post date:** [June 7, 2023, 7:00pm UTC](https://forum.inaturalist.org/t/iphone-app-crashes-immediately/42364/2 "2023-06-07T19:00:05Z")
This usually happens when the database in the app gets corrupted. Tough to know why that happens. Deleting and then reinstalling the app should fix it. ---
**Author:** ![okbirdman](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/okbirdman/32/13285_2.png) [@okbirdman](https://forum.inaturalist.org/u/okbirdman)\ **Post date:** [June 7, 2023, 7:04pm UTC](https://forum.inaturalist.org/t/iphone-app-crashes-immediately/42364/3 "2023-06-07T19:04:04Z")
That worked thank you. Do large numbers of unuploaded observations contribute to this? ---
**Author:** ![tiwane](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/tiwane/32/54612_2.png) [@tiwane](https://forum.inaturalist.org/u/tiwane)\ **Post date:** [June 10, 2023, 1:35am UTC](https://forum.inaturalist.org/t/iphone-app-crashes-immediately/42364/4 "2023-06-10T01:35:48Z")
It’s hard to say, unfortunately. Do you know about how many you had? ---
**Author:** ![okbirdman](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/okbirdman/32/13285_2.png) [@okbirdman](https://forum.inaturalist.org/u/okbirdman)\ **Post date:** [June 11, 2023, 3:13am UTC](https://forum.inaturalist.org/t/iphone-app-crashes-immediately/42364/5 "2023-06-11T03:13:21Z")
Around 35 I believe. I make voucher observations in the field to record accurate geodata and time, so at various times in the past, I’ve had upwards of 200 waiting to upload without this particular issue. The app crashes when removing a photo/recording and saving an existing observation, but I don’t believe that’s a result of unuploaded observations per se. ---
**Author:** ![tiwane](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/tiwane/32/54612_2.png) [@tiwane](https://forum.inaturalist.org/u/tiwane)\ **Post date:** [June 11, 2023, 4:08pm UTC](https://forum.inaturalist.org/t/iphone-app-crashes-immediately/42364/6 "2023-06-11T16:08:06Z")
> [@okbirdman](#): > > The app crashes when removing a photo/recording and saving an existing observation, but I don’t believe that’s a result of unuploaded observations per se. Correct, that’s a different bug. ---
**Author:** ![nnhenderson](https://avatars.discourse-cdn.com/v4/letter/n/e9c0ed/32.png) [@nnhenderson](https://forum.inaturalist.org/u/nnhenderson)\ **Post date:** [July 18, 2023, 1:49pm UTC](https://forum.inaturalist.org/t/iphone-app-crashes-immediately/42364/7 "2023-07-18T13:49:24Z")
When deleting and reinstalling, do you lose your data? ---
**Author:** ![tiwane](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/tiwane/32/54612_2.png) [@tiwane](https://forum.inaturalist.org/u/tiwane)\ **Post date:** [July 18, 2023, 3:23pm UTC](https://forum.inaturalist.org/t/iphone-app-crashes-immediately/42364/8 "2023-07-18T15:23:13Z")
Only if there’s anything you haven’t uploaded. Anything uploaded (aka anything you see on [inaturalist.org](http://inaturalist.org)) is safe. ---
**Author:** ![bouteloua](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/bouteloua/32/1180_2.png) [@bouteloua](https://forum.inaturalist.org/u/bouteloua)\ **Post date:** [January 3, 2024, 6:31pm UTC](https://forum.inaturalist.org/t/iphone-app-crashes-immediately/42364/9 "2024-01-03T18:31:33Z")