Maps not working on older laptop with website restrictions on

Please fill out the following sections to the best of your ability, it will help us investigate bugs if we have this information at the outset. Screenshots are especially helpful, so please provide those if you can.

Platform (Android, iOS, Website): Website

App version number, if a mobile app issue (shown under Settings or About):

Browser, if a website issue (Firefox, Chrome, etc) : Safari

URLs (aka web addresses) of any relevant observations or pages:

Screenshots of what you are seeing (instructions for taking a screenshot on computers and mobile devices: https://www.take-a-screenshot.org/):

Description of problem (please provide a set of steps we can use to replicate the issue, and make as many as you need.):

Step 1: I recently bought an older refurbished laptop, and using it, I cannot use iNat, as the maps are not loading, and it prevents loading and accurately locating observations.

Step 2: My MacBook Pro is running macOS Catalina version 10.15.7

Step 3: I have only certain websites allowed by way of Mac’s screen time (young user), but have enabled google maps and have ensured that .com and .ca map pages are available.

Could this be a hardware issue, or should I turn off website restrictions in order to have iNat functioning fully?

Thanks,

Grayson

what you’re describing doesn’t sound llike a bug to me.

i would turn off website restrictions temporarily just to see if everything works in that state. likely you’re just restricting too much stuff. for example, you noted you allow access to Google Maps, which i assume means maps.google.com, but you probably also need to allow maps.googleapis.com.

if in doubt, you can use the network activity monitor in your browser’s developer tools to see exactly which requests are failing, and that should tell you exactly which domains or subdomains you need to allow.

2 Likes

Sorry, I recently discovered that this old laptop is too old for the current iNat. It has nothing to do with iNat - it has to do with the computer,

just about any laptop with a modern browser should be able to open the website and display maps, and probably any laptop made in the last decade should be more than capable of running a modern browser.