# Observation that doesn't exist in Identify queue

**URL:** <https://forum.inaturalist.org/t/observation-that-doesnt-exist-in-identify-queue/43620>\
**Category:** Bug Reports\
**Tags:** staff-can-replicate\
**Created:** [July 24, 2023, 1:11am UTC](https://forum.inaturalist.org/t/observation-that-doesnt-exist-in-identify-queue/43620 "2023-07-24T01:11:30Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![billhubick](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/billhubick/32/35951_2.png) [@billhubick](https://forum.inaturalist.org/u/billhubick)\
**Post date:** [July 24, 2023, 1:11am UTC](https://forum.inaturalist.org/t/observation-that-doesnt-exist-in-identify-queue/43620/1 "2023-07-24T01:11:30Z")

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There is an observation in my Identify queue that won’t go away despite many attempts, including marking as read, clearing my browser cache, and so on. Is there a way to remove it?

This happens via website in the Chrome browser.

Here is the observation:  
[https://www.inaturalist.org/observations/172549656](https://www.inaturalist.org/observations/172549656)

Which will give a 404 error: “Sorry, that doesn’t exist!  
Even our dedicated search mole couldn’t find anything!”

Thanks in advance!

Bill

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**Author:** ![DianaStuder](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/dianastuder/32/43358_2.png) [@DianaStuder](https://forum.inaturalist.org/u/DianaStuder)\
**Post date:** [July 24, 2023, 10:34am UTC](https://forum.inaturalist.org/t/observation-that-doesnt-exist-in-identify-queue/43620/2 "2023-07-24T10:34:22Z")

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21 of us have tried.  
@tiwane help please?

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**Author:** ![tiwane](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/tiwane/32/54612_2.png) [@tiwane](https://forum.inaturalist.org/u/tiwane)\
**Post date:** [July 24, 2023, 4:23pm UTC](https://forum.inaturalist.org/t/observation-that-doesnt-exist-in-identify-queue/43620/3 "2023-07-24T16:23:38Z")

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@billhubick what’s the URL of your Identify queue?

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**Author:** ![billhubick](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/billhubick/32/35951_2.png) [@billhubick](https://forum.inaturalist.org/u/billhubick)\
**Post date:** [August 2, 2023, 11:31pm UTC](https://forum.inaturalist.org/t/observation-that-doesnt-exist-in-identify-queue/43620/4 "2023-08-02T23:31:36Z")

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Sorry to miss your responses! I thought I had alerts turned on.

The Identify queue URL is the following:  
[https://www.inaturalist.org/observations/identify?place\_id=1921](https://www.inaturalist.org/observations/identify?place_id=1921)

Bill

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**Author:** ![maxkirsch](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/maxkirsch/32/10381_2.png) [@maxkirsch](https://forum.inaturalist.org/u/maxkirsch)\
**Post date:** [August 3, 2023, 5:19pm UTC](https://forum.inaturalist.org/t/observation-that-doesnt-exist-in-identify-queue/43620/5 "2023-08-03T17:19:21Z")

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here’s the specific observation in identify: [https://www.inaturalist.org/observations/identify?id=172549656](https://www.inaturalist.org/observations/identify?id=172549656)  
(it shows up for any relevant search parameters - taxon, location, date, username, etc. - in both explore and identify)

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**Author:** ![billhubick](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/billhubick/32/35951_2.png) [@billhubick](https://forum.inaturalist.org/u/billhubick)\
**Post date:** [August 3, 2023, 5:36pm UTC](https://forum.inaturalist.org/t/observation-that-doesnt-exist-in-identify-queue/43620/6 "2023-08-03T17:36:34Z")

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Yes, that’s the specific observation. Thanks!

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**Author:** ![tiwane](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/tiwane/32/54612_2.png) [@tiwane](https://forum.inaturalist.org/u/tiwane)\
**Post date:** [August 4, 2023, 8:04pm UTC](https://forum.inaturalist.org/t/observation-that-doesnt-exist-in-identify-queue/43620/7 "2023-08-04T20:04:53Z")

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Thanks, I can definitely replicate and asked our devs about it.

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**Author:** ![tiwane](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/tiwane/32/54612_2.png) [@tiwane](https://forum.inaturalist.org/u/tiwane)\
**Post date:** [August 4, 2023, 8:12pm UTC](https://forum.inaturalist.org/t/observation-that-doesnt-exist-in-identify-queue/43620/8 "2023-08-04T20:12:09Z")

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Looks like it was deleted but not actually removed from the search index. It’s been reindexed and is gone now.

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**Author:** ![billhubick](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/billhubick/32/35951_2.png) [@billhubick](https://forum.inaturalist.org/u/billhubick)\
**Post date:** [August 4, 2023, 11:16pm UTC](https://forum.inaturalist.org/t/observation-that-doesnt-exist-in-identify-queue/43620/9 "2023-08-04T23:16:41Z")

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Wonderful. Thanks, @tiwane! I agree this is resolved. Much appreciated.

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**Author:** ![tiwane](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.inaturalist.org/tiwane/32/54612_2.png) [@tiwane](https://forum.inaturalist.org/u/tiwane)\
**Post date:** [August 5, 2023, 3:00pm UTC](https://forum.inaturalist.org/t/observation-that-doesnt-exist-in-identify-queue/43620/10 "2023-08-05T15:00:34Z")

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