Syncing is NOT effective in Redmi K30 Ultra / Android app stuck in "Preparing-Cleaning up-Syncing" loop

Bug Reports
1

Platform: Android.

App version: 1.23.1(490)

Screenshot:

Problem
Problem1080×2400 283 KB

Problem: Android app stuck in “Preparing-Cleaning up-Syncing” loop.
I am using iN app in Redmi K30 Ultra, and I find that I can’t have some of my observations renewed, even though I renew it with my own. I have to search my observations every time in order to make sure that all my observations have been uploaded. Worsely, some of them can’t be renewed at all even though I log out and log in again.
This really bother me, and I am trully want to know how to solve it, cause using iN with browser is quite hard in China.

Step 1: Take a photo with location in Redmi K30 Ultra;

Step 2: Upload it on iN app, 1.23.1(490) in Redmi K30 Ultra, android paltform;

Step 3: Search your onservations and find that some of them are NOT renewed and uploaded;

Step 4: Renew on your own and then pull-refresh, you can see the syncing model running on itself, always aware you that some observations are NOT synced.

2

By the way, the syncing model will run over and over again by itself, and can do nothing but bother me.

3

hi @jiutian, sorry you’re experiencing this issue and that no one has followed up with you yet here. I know a few bugs have been fixed since that version of the Android app has been released. if you update the app and log out/log back in, are you still running into this problem?

4

Thank you very much for your concern! As the App updated, this problem has been solved now. I’m satisfied with the version 1.27.5(547), and I would be active in using it well.

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