App appears to upload observations rapidly but doesn't actually upload anything

Please fill out the following sections to the best of your ability, it will help us investigate bugs if we have this information at the outset. Screenshots are especially helpful, so please provide those if you can.

Platform (Android, iOS, Website): Android

App version number, if a mobile app issue (shown under Settings or About): 1.29.3 (577)

Screenshots of what you are seeing (instructions for taking a screenshot on computers and mobile devices:

Description of problem (please provide a set of steps we can use to replicate the issue, and make as many as you need.):

Step 1: Create observations

Step 2: Tap “Upload” to sync observations

Step 3: Wait.

Step 4: Cry.

When I tap “Upload” it appears to sync them rapidly (within less than 1 second per observation), then says “Cleaning up”, then goes right back to “Sync Observations”. I have tried restarting both the app and my phone.

Visiting my observations page on desktop confirms that these 15 observations have not been uploaded.

Minor edit: I successfully synced observations 10:16 Eastern Time this morning, so the problem has developed since then.

Can you please send log files after trying again?

To send log files, go to the About tab in the app and tap three times on the version number. You will then have the option to email the log files to us.

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Thanks. I suspect it’s related to

We released a fix. Are you able to upload observations now?

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I had the same inability to upload observations on my iPhone 7 and it just resolved.

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That’s some immense efficiency. Thanks @tiwane and team.


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