Please fill out the following sections to the best of your ability, it will help us investigate bugs if we have this information at the outset. Screenshots are especially helpful, so please provide those if you can.
Platform (Android, iOS, Website):
App version number, if a mobile app issue (shown under Settings or About):
Browser, if a website issue (Firefox, Chrome, etc) :
URLs (aka web addresses) of any relevant observations or pages:
Screenshots of what you are seeing (instructions for taking a screenshot on computers and mobile devices: https://www.take-a-screenshot.org/):
Description of problem (please provide a set of steps we can use to replicate the issue, and make as many as you need.):
Step 1: Make observation on app
Step 2: Watch the speed of upload
This is reoccurring but isn’t necessarily consistent. Basically what’s happening is I will make an observation on the app, and it will have the bar, faded, as if it will fill in to indicate the observation is uploading, but it will just stay faded. Sometimes it will upload without the bar ever filling up, but mostly it requires you to close the app out entirely and then reopen it for the observation to upload, because it will just sit at the faded bar doing nothing. It’s happened probably almost 10 times and is very easy to workaround but I suspect it’s not meant to be working this way.