Add an ID request to my account that I put in before logging in

General
1

I’ve added an ID request but I wasn’t logged in. How do I add it to my account after I log in?

Also, I can’t find a log out button on the app.

Help!

Thanks, Chris.

2

Hi Chris, and welcome to the forum.

Could you clarify exactly what you mean by adding an ID request.

Is your phone an iPhone or Android?

1 Like
3

I uploaded a photo that I wanted identified/confirmed, so as to have it added to the database. It’s a Nokia Android phone.

4

You can’t upload anything if you’re not logged in, maybe you accidentally logged in with account linked to your social media?

5

BTW, I thought of a work-around by deleting it from the “anonymous” entry, logged in, and uploaded it again which worked. But there must be a better way, surely? I’m on a steep learning curve here!

6

Hi, thanks for the clarification, you’re right as I did notice it did seem to be taking a long time to upload. It would help first-time users if the app was clear that you had to log in to upload anything.

7

Checked now and it seems after logging out it does show you the whole interface, which is weird, I’m pretty sure it’s not an intended behaviour and a bug.

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8

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