Platform: W10 laptop using Google Chrome on website
App version number, if a mobile app issue: N/A - seems to work on latest app
Browser, if a website issue: Google Chrome
URLs (aka web addresses) of any relevant observations or pages:
Screenshots of what you are seeing:
Description of problem:
Step 1: Despite confirmation from Admin, and the message above saying .HEIC files are supported, they are not being accepted via the website photo upload engine.
Step 2:
Step 3:
There’s an issue with HEIC files on at least some Windows machines, we’ll take a look.
Thank you, this would be much appreciated. For now I have switched back to JPG (Settings→Camera→Formats→Most Compatible.
Please advise when this has been resolved.
I’m getting this with a photo I took on an iPhone and tried to upload to the iNaturalist website (albeit via Windows 11 PC), so I’m not sure it’s a WIndows-specific issue.
Kind of interesting tho that I was I think doing this just a couple of days ago without issue.
rgds
