Observation Page Turns Blank from Notification Page

Please fill out the following sections to the best of your ability, it will help us investigate bugs if we have this information at the outset. Screenshots are especially helpful, so please provide those if you can.

App version number, if a mobile app issue (shown under About in the side menu):

App Version 0.55.3 (130)

Screenshots of what you are seeing (instructions for taking a screenshot on computers and mobile devices: https://www.take-a-screenshot.org/):

From here


To here

Description of problem (please provide a set of steps we can use to replicate the issue, and make as many as you need.):

Step 1: go to the notification page

Step 2: click on the observation notification

Step 3: the white screen should show up with nothing on it

@theresephillips does this happen for all observations or just some? Does signing out and signing back in again fix the problem?

Just some. I never tried signing out and back in which I will try next time but I do close the app which sometimes helps. It happens from time to time.

K, it would be useful to know if it always happens with certain observations and if so, what the URLs of those observations are.