A little more data on the problem. Experimented with it in the field today.
You can use the phone either in landscape mode or in portrait mode, but you cannot switch the mode (i.e. rotate the camera) during the record process. If you rotate the camera (from portrait to landscape or vice versa) while a record is being made, the error described above occurs.
However, if you start the record in landscape mode (i.e. rotate to landscape mode, then press the + sign to add a new record), you can complete the record with no problem as long as you stay in landscape mode the whole time (while starting the record, while taking the photo, and while finishing the record by letting the GPS find your location, adding an ID, etc.). Once you are finished you tap the checkmark at the bottom of the page and the record is saved without problem. Same is true in portrait mode.
But if you rotate the phone at any point in the record saving process, either before or after capturing the photo, you get this error described in this thread (multiple records, one with photo but no GPS/date/time, another with GPS/date/time but no photo) and it goes right back to the phone application and creates another one after every photo attempt.
I couldnāt figure out how to download the log file though??
The latest beta version (1.26.2 - 532) fixes this issue, as far as I can tell, so the next public release will have the fix. I canāt say when that update will come out, though.
I was doing an observation today with my mobile phone which I havenāt done for ages and realised that the issues I was having before is still occurring.
I started the observation & took a photo and I couldnāt get back to the observation to do anything, not take more photos etc.
Before I knew it, 3 entries were made. None included a photo and they were all missing locationā¦
I will try be a beta tester and hopefully it solves the problem.
This version has now been publicly released, so this bug should be fixed. Iām marking it as solved now but will leave the bug report open for a day or two in case anyone is still experiencing it after updating.
Yes. The bug occurs if you change from vertical to horizontal. The other way around its fine. It also happens if youre in landscape mode from the beginning and remain. It now doesnt produce an endless amount of observations, but it still crashes and creates one empty observation with wrong date.
Iām not able to replicate this on my device when running 1.26.3 (533) it works fine in both of the situations you describe, if Iām understanding them correctly. If possible can you please send log files and a screen recording to help@inaturalist.org so I can try to replicate it? Perhaps thereās a small detail Iām missing.
I noticed a little detail which could be crucial for understanding the bug: If you turn on auto-rotation in your phones settings, the bug doesnt happen.
Interesting. I canāt replicate, but it could be related to the auto rotate setting on your device. In my phone, if I turn off auto rotate and rotate the device when the camera is open, the cameraās orientation doesnāt change, which seems to be different from how your device works. Iāll send you log files and the screen recording to our Android developer.