Platform (Android, iOS, Website): Android
App version number, if a mobile app issue (shown under Settings or About): 1.27.7 (549)
Browser, if a website issue (Firefox, Chrome, etc) :
URLs (aka web addresses) of any relevant observations or pages:
Screenshots of what you are seeing (instructions for taking a screenshot on computers and mobile devices: https://www.take-a-screenshot.org/):
Description of problem (please provide a set of steps we can use to replicate the issue, and make as many as you need.):
Android app is no longer capturing location or date time information from photos. It captures the information when creating an observation from the camera but not from a previously taken photo. When creating from the camera it appears to be capturing the location directly from the phone gps and not from the location information in the photo metadata. Getting location and date time info from photo metadata seems to be the problem. I have restarted phone. I have updated app. I have removed and reinstalled the app. I sent the debug logs to the help email.
Basically every method possible of creating an observation using photos and not created directly from the camera. There are many ways to do this so I’m not going to list them all. They all have this problem. They have this problem with every format of photo I’ve tried. I do not have this problem when uploading a photo.
Step 1: Click the + on lower right of home screen
Step 2: Select “Choose Image” from option dialog
Step 3: Choose one or more images
Step 4: a new “Edit Observation” instance is created. The date/time may or may not be filled in. The location is never filled in.
This sequence of steps used to generate an “Edit Observation” with the location filled in. This sequence on my iPhone still works. This sequence works on the web app.