Searching for an existing user yields no results

Bug Reports
1

Please fill out the following sections to the best of your ability, it will help us investigate bugs if we have this information at the outset. Screenshots are especially helpful, so please provide those if you can.

Platform (Android, iOS, Website): website

App version number, if a mobile app issue (shown under Settings or About):

Browser, if a website issue (Firefox, Chrome, etc) : Chrome

URLs (aka web addresses) of any relevant observations or pages:
https://www.inaturalist.org/people/timandcarolynwedesweiler

Screenshots of what you are seeing (instructions for taking a screenshot on computers and mobile devices: https://www.take-a-screenshot.org/):

0_iNat_error_screen_capture
0_iNat_error_screen_capture1465Ă—559 60.2 KB

Description of problem (please provide a set of steps we can use to replicate the issue, and make as many as you need.):

Step 1: tried to search for a user profile for “timandcarolynwedesweiler” - iNat cannot find it

Step 2: found the user profile via one of their observations (see URL above)

Step 3: double checked to see if the user_login name was changed, but they appear to match

2 Likes
2

looks like there’s a limit to the length of the search term.

doesn’t work (>22 characters):

  • timandcarolynwedesweiler
  • timandcarolynwedesweile

works (<=22 characters):

  • timandcarolynwedesweil
  • wedesweiler

doesn’t work (>22 characters):

  • pacificwhitesideddolphin
  • pacificwhitesideddolphi

works (<=22 characters):

  • pacificwhitesideddolph
  • pacificwhitesideddolp
5 Likes
4

And you might want to check your direct messages - 27 is a lot :).

2 Likes
5

thanks - something else to keep in mind…

7

The “27” is in the screenshot in the first post.

1 Like
8

Sorry, no, it was to @rcavasin

9

No worries - I had to perform a campaign where I messaged a whole bunch of project participants (long story omitted). I get the responses via email, not sure why those messages are counted on my inbox.