Please fill out the following sections to the best of your ability, it will help us investigate bugs if we have this information at the outset. Screenshots are especially helpful, so please provide those if you can. Platform: Website Browser: Chrome 116.0.5845.188 (iNaturalist Enhancement Suite ex…

Check to see if your Chrome needs to be updated. This has been happening to me off and on for the past couple of weeks and every time it happens, Chrome has an update. After it’s finishing updating it’ll refresh the browser, but this still might occur. If it does, you’ll have to restart the computer…

The same thing happens for me but I’m on Firefox. I don’t think it’s a browser issue.

At 1st I thought it was an iNat issue until it starting happening on Pinterest too. Updating Chrome fixes the issue each time it happens for me.

I just relaunched Chrome to update to 117.0.5938.63, and the issue is still occurring. However, in the few minutes I’ve tested, now the issue appears to be more affecting the little observation boxes and not as much the detailed view that shows up if you click on one of them, and I think it might b…

Did you turn turning your laptop off and on first? And is this happening on other websites like Pinterest?

I am using latest Chrome on Windows 10 and have not encountered this issue. One common culprit for things like this is extensions. I’d try disabling any extensions and seeing if that has an effect.

After a reboot, I have not been able to reproduce the issue.

Aaaand now it’s back. Seems to be faster on the reload, but stuff still does go blank for a second or two as I’m currently navigating through the identify interface. [identify going blank again] To address previous troubleshooting questions: I do not have a Pinterest account, so I cannot check …

I had the same issue after my laptop bluescreened (I also checked to make sure Chrome didn’t need an update), but it stopped after I turned my laptop off and on. I’m 100% sure this is a browser issue as Pinterest was having the same issue before I shut my laptop off. I think it has something to do w…

It started to glitch again, so I wanted to show what the Explore page and Pinterest look like when this happens. My Chrome is also up to date. [144] [145]

Website identification interface - failed page auto-refreshes?

Bug Reports

tiwane September 28, 2023, 7:31pm 20

Thanks Andrew, I’ll take a look.

Topic		Replies	Views
Identify page goes blank Bug Reports	16	699	December 18, 2025
Identify mode in web browser crashes Bug Reports	2	474	April 21, 2021
Page navigation isn't working in Identify Bug Reports	22	1156	May 3, 2020
Out of memory errors in Identify Bug Reports	19	1337	August 18, 2023
One particular observation keeps crashing Bug Reports	2	221	April 17, 2024

Website identification interface - failed page auto-refreshes?

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