Can you please try again and a) send a screenshot of what you’re seeing and b) send us log files from the iNaturalist app as soon as possible?
Here are instructions for how to take a screenshot on several types of devices: https://www.take-a-screenshot.org
To send log files, go to the Settings tab in the app and tap three times on the version number. You will then have the option to email the log files to us.