Android app claims there is no sound or location

[trashgaylie]

Please fill out the following sections to the best of your ability, it will help us investigate bugs if we have this information at the outset. Screenshots are especially helpful, so please provide those if you can.

Platform (Android, iOS, Website): android

App version number, if a mobile app issue (shown under Settings or About): Version 1.28.19

Browser, if a website issue (Firefox, Chrome, etc) : n/a

URLs (aka web addresses) of any relevant observations or pages: https://www.inaturalist.org/observations/163457641

Screenshots of what you are seeing (instructions for taking a screenshot on computers and mobile devices: https://www.take-a-screenshot.org/): (no permission to upload)

Description of problem (please provide a set of steps we can use to replicate the issue, and make as many as you need.):
when inspecting the quality assessment it claims there are no pictures or sounds, despite there being a sound

[astra_the_dragon]

I am looking at the observation now, and the QA section shows that there is a sound. It might be an indexing issue or glitch. Let us know if your issue returns!

[trashgaylie]

strange, it still says no photo or sound for me! finally able to upload a screenshot tho:

[ydobon]

This is what I see, in the observation in question.

Is your internet slow? it can take a while for things to update if that’s the case.

[trashgaylie]

Hmm it usually isn’t and the issue has been for a couple hours now. I’ll check it again later tho and see if anything changes. Maybe it’s a caching issue?

[ydobon]

Have you tried restarting the app/restarting your device?

[trashgaylie]

restarted my phone, cleared the cache, and i still have the same issue :(

[bouteloua]

I see the same on Android 1.28.19 (572).

[tiwane]

I can replicate and I sent some log files to our Android developer.

[tiwane]

Made a Github issue here: https://github.com/inaturalist/iNaturalistAndroid/issues/1268