Android App crashes on launch

Bug Reports
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Please fill out the following sections to the best of your ability, it will help us investigate bugs if we have this information at the outset. Screenshots are especially helpful, so please provide those if you can.

Platform (Android, iOS, Website): Android (8.1)

App version number, if a mobile app issue (shown under Settings or About): 1.35.4

Browser, if a website issue (Firefox, Chrome, etc) :

URLs (aka web addresses) of any relevant observations or pages:

Screenshots of what you are seeing (instructions for taking a screenshot on computers and mobile devices: https://www.take-a-screenshot.org/):

Description of problem (please provide a set of steps we can use to replicate the issue, and make as many as you need.):

Step 1: Launch the app (after forced stop).
It manages to load my observations (6545) but then crashes whilst loading the species count.
I’ve tried moving the data to my external SD card but Settings doesn’t reflect the change. App still crashes.

Step 2:

Step 3:

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Which device are you using? We record crashes by device type.

For what it’s worth, Android OS 8 is about 7 years old and hasn’t been supported by Google since 2021. It may just be that the operating system or the device is getting too old to work with the iNat app.

3

Samsung Tab A SM T585
Auto update active but never happens.
iNat app was working fine until about 10 days ago. Could this be a disk space issue?

4

Hi Tony,

Problem appears to be solved after uninstalling followed by new install of version 1.35.5(619)

2 Likes
5

Great!

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