App crashes upon launch on Android phone

Platform Android

App version number 1.18.5

**URLs ** n/a

White screen for 15-20 seconds. If I make it to the observations screen (where I would normally add photo observations), the app crashes as it begins auto-syncing. Have not been able to add observations via my phone for a week or two. Operation of the app seemed sketchy prior to that, but I could at least add an observation or two before the application crashed.

1 Like

Can you please send us log files from the app right after it crashes (and if you’re able to get it to re-open long enough)?

To send log files, go to the Settings tab in the app and tap three times on the version number. You will then have the option to email the log files to help@inaturalist.org.

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I have been having the same issue myself. Will try to send the logs as well.

I just deleted and reinstalled it, it’s been working fine since then

Welcome to the forum! Sorry you are having difficulties. Hope it gets back to normal soon so you can keep iNatting! Thank you for being a part of the community!