Please fill out the following sections to the best of your ability, it will help us investigate bugs if we have this information at the outset. Screenshots are especially helpful, so please provide those if you can.
Platform (Android, iOS, Website): Android
App version number, if a mobile app issue (shown under Settings): 1.19.3(425)
Browser, if a website issue (Firefox, Chrome, etc) :
URLs (aka web addresses) of any relevant observations or pages:
Screenshots of what you are seeing (instructions for taking a screenshot on computers and mobile devices: https://www.take-a-screenshot.org/):
Incorrect image on appp
The correct images on browser
Description of problem (please provide a set of steps we can use to replicate the issue, and make as many as you need.):
The app status keep showing Preparing… then Cleaning up… then Syncing… then Preparing … and on and on.