Platform - iOS App version number - 3.2.5, build 658, iOS 15.4.1 Screenshots of what you are seeing - [IMG_5125.PNG] Description of problem - When I upload a photo from my phones photo library the app extracts the location from the metadata but it does not extract the date and time stamp and I …

Yes it affects all my photos. In had only tried with photos taken on my iphone, but now I have just tried with my olympus camera connected wirelessly to my phone and those also don’t work. It works fine if I go ‘Observe’ > ‘Camera’ > and then take a picture. I have uninstalled iNat and reinstalled …

Hi, this is still a problem. Do you have any suggestions?

[image] zakronia: I seem to be encountering this issue when I try to upload either screenshots or photos saved by another app (ex. Discord). I was able to replicate with a photo I downloaded from Discord. That’s almost certainly becuase Discord strips metadata from photos. Not much we can do …

@tiwane I am just checking that you got my email with the screen recording which I sent to the email as requested above?

If you emailed from the email address associated with this Forum account, I don’t see any recent emails from it at help@inaturalist.org . Checked the spam folder as well and don’t see anything.

OK I have resent it. Or you can find it at: https://drive.google.com/file/d/1ALGz3LXS0iU2vqhluKWmIsozQTFemE0g/view?usp=sharing Thank you

We received it at help@inat and I responded there. Thanks!

I’ve also started having this problem plus no location data a few weeks ago. Not sure if it’s from an iOS update, new phone or iNat. I’ve checked all settings multiple times. I generally use iPad to upload observation pics direct to iNat website, not the App, from my library that I took on iPhone ea…

What is the Language and Region setting for your device? That proved to be the issue with Robert. You can see it by going to the Settings app on your device, then General → Language & Region. It should look something like this: [image]

For me this issue has happened even when I first transfer photos from my phone to desktop. I can see in the file explorer that there is a known date and time for the image, but inaturalist does not upload that information or seems to be looking for it in different field. This issue occurs whether …

App not using date and time from photo metadata

Bug Reports

Topic		Replies	Views
Date/time metadata not automatically entered Bug Reports ios-classic-app , staff-can-replicate , mobile-app , ios	10	206	March 19, 2026
Why is Inaturalist no longer picking up the date and time from my photos? Bug Reports	11	1281	January 3, 2024
Metadata on location (but not date/time) present on photos but appears to be lost while importing to iNaturalist - may be Safari only issue Bug Reports	5	1206	April 10, 2021
iOS app does not detect date Bug Reports mobile-app	12	354	April 14, 2025
App says date/time/location are missing and reporting an incorrect time Bug Reports staff-can-replicate , mobile-app , ios	18	480	April 8, 2026

App not using date and time from photo metadata

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