App says date/time/location are missing and reporting an incorrect time

Bug Reports
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1

iOS
app V 1.0.0 (159)

When I upload photos shot with the iPhone camera,

  • The time stamp shown in the observation on the app is 7 hours later than when I took the photo.
  • I get an error message indicating that date, time and location are needed so that the image can be identifiable. But the image DOES have this data included.

I uninstalled and reinstalled the app, and it still does this.

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1 Like
2

I’m pretty sure this is because the photo is in RAW format. I can replicate the issue if I try to import a RAW photo. Will make an issue.

2 Likes
3

Yes, I always shoot in raw.
Interesting that this was never a problem for me in the iNat classic app.
Thanks @tiwane for making it an issue!

1 Like
4

I did some testing with this today to see if if converting the RAW file to a jpeg in my device and then sharing that image to iNaturalist worked, but iNat reads no metadata from the jpeg.

I use iCloud Photos, so my photos are synced to my Mac via the Photos app. If I export the photo from Photos on my Mac as as jpeg and use the web uploader, iNat reads the date/time/location properly.

FWIW I’m also seeing the 7 hour offset, which matches California’s current UTC offset.

5

Ah, interesting. I also use iCloud photos, so I’ll export iPhone photos > laptop as part of my workflow until this issue is resolved.

6

Just noticed this today too, thanks for the future resolution!

1 Like
7

I have the same issue but I’m not shooting in RAW. Photos shot with my Canon DSLR are offset by +4 hours. I’m in eastern time zone.

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8

Hmm, I think this might be a slightly different issue. How are you getting your photos from your Canon camera to your phone? Are you using Canon’s mobile app? If so, oftentimes these apps can futz with a photo’s metadata when you export them, it’s a pretty consistent issue across multiple camera company apps. Personally when I use my Nikon I use the web uploader on my laptop/desktop.