Cannot put location for an observation

Platform (Android, iOS, Website): Website

Browser, if a website issue (Firefox, Chrome, etc) : Chrome

Hello everybody,

I have a problem when I want to enter an observation. When I want to select the location on the map, when I click, the page turns white and nothing happens… So I can’t put a localisation for my observations and nobody can help me to identify…

Thank you !


Another user was experiencing this in Chrome, but has not sent us a screenshot of the browser’s console, which is what we need for further investigation. Would you be able to do that?

  1. go to
  2. Open up Chrome’s console (see instructions here)
  3. Re-create the issue
  4. Take a screenshot that includes the console in it and either post it here or send it to help@inaturalistorg. It should look something like this, although hopefully there are errors recorded in the console.