Can't interact with Identify page or other users' content even though email address is confirmed

Bug Reports
1

Platform: Website

Browser, if a website issue: Firefox

Screenshots of what you are seeing:

screenshot of the iNaturalist identify tab with a box in the middle of the screen saying "Please confirm your email address to use this page" underneath the text in the same box is a button that says "Send confirmation email"
screenshot of the iNaturalist identify tab with a box in the middle of the screen saying "Please confirm your email address to use this page" underneath the text in the same box is a button that says "Send confirmation email"1919×743 26.9 KB

Email Your email is not shared with other users on iNaturalist text box Confirmed on April 15, 2025
Email Your email is not shared with other users on iNaturalist text box Confirmed on April 15, 2025364×119 4.9 KB

Description of problem:

So this issue is about the identify tab, I know that my account is new and that I need to have several research grade observations before my profile is public, which I assume has already become public since I don’t have that notice anymore. The issue starts this morning when I woke up and decided to check the app and was able to id a few posts so now that I’m on my computer I figured I should be able to use the identify tab but it still shows this (see screenshot 1) which it’s shown as long as I’ve had the account. My email is verified (see screenshot 2) so I’m honestly at a loss. I understand that this might not be considered a bug on a technical level but I don’t know where else to ask about this so forgive me.

Thanks,
Topaz K.

1 Like
2

This is a bug that’s affecting some new users, we’re working on a fix to prevent it. I’ve manually fixed it for your account.

I’m also going to update the title of the topic to reflect the underlying bug.

2 Likes
3

Thank you, that’s a much more fitting title. Hope y’all will figure out a fix soon!

4

I’m going to remove the “Solved” label until the underlying bug is fixed.

5

Apologies

6

No worries!

7

OK, we released a fix for this so I’ll close it now.