CSV exports: troubles with accents

the files do appear to be delivered as utf-8 csv files. i was able to successfully import into Microsoft Excel and get all the accents by:

  1. opening a blank workbook
  2. initiating a text import
  3. in the text import wizard, select “65001: Unicode (UTF-8)” as the file origin, and comma as the delimiter:


    (note that in my screenshots above, i did not check the “my data has headers” box, and i should have.)