Please fill out the following sections to the best of your ability, it will help us investigate bugs if we have this information at the outset. Screenshots are especially helpful, so please provide those if you can.
Platform (Android, iOS, Website): Android
App version number, if a mobile app issue (shown under Settings or About):
1.25.12 (527) Browser, if a website issue (Firefox, Chrome, etc) : Chrome
Description of problem (please provide a set of steps we can use to replicate the issue, and make as many as you need.):
Step 1: the URL (https://www.inaturalist.org/observations/97734633) was in a comment on another observation. I clicked the link in the comment from the app, and the phone asked if I wanted to open it with the app or the browser.
Step 2: I chose to open the link with the app and found it goes to an incorrect observation, an Erodium instead of a Quercus.
btw – i’ll log it officially as a bug later, but i noticed that if i open an observation in the Android app from a link, when i scroll down to look at the UUID, it’s blank. but if i find it from the explore page in the app, the UUID shows up.
when you have the observation open in the app, you’ll also see that it has an identification that includes a note with at link to another observation. if you click on that link, does it take you to the correct observation?
When I’m looking at the forum I’m on mobile Chrome and not in the iNaturalist app; links here open in new Chrome tabs by default and I don’t know how to ask this link to open with the app instead. So I am not able to test that.
In the app, if I hit the view in iNaturalist tab - it sends me to a different observation IF I’m not logged into web version. If I log in, go back to the app and repeat, it sends me to the correct observation.
i can’t reproduce this, but i still can’t reproduce arboretum_amy’s bug either. i do see some flakiness when i try to open links in comments in observations in the app, but the behavior i see is that sometimes when i click on the links, they take me to the correct observations, or else they don’t do anything. the those latter cases, i can either reload the observation and try the link again, or i can highlight the link, and then click on it, and usually that then allows me to go to the linked observation.
Which version of Android OS is your device using? Android’s made some recent changes for “default apps” to open when clicking on a link and that’s caused some problems - mostly with people who click on links from their daily email update. We made some changes on our end that should fix it (but may not), but you might also need to make sure iNat is the default app for the www.inaturalist.org domain.
If you go to your device’s Settings, go to default apps, then go to iNaturalist, it should look somehting like this. Is this similar to what you see?
I fiddled with things and didn’t get any change. Although if I tell it not to open links in the app and to open them in Chrome instead, Chrome opens them correctly, but I knew that.
If I’m experiencing this issue with links from my daily email update, should I submit a new bug report or is there already a thread where I can troubleshoot my issue?
WE still need more info about this bug, as I can’t replicate it any longer. Please don’t make a new bug report if the bug you’re experiencing is the same as the one described here. Just use this one, or email help@inaturalist.org.
What we need is, after you experience the issue:
screenshots of the default app settings from your phone for iNaturalist.
the observation you keep being taken to.
log files from the app. To send log files, go to the About tab in the app and tap three times on the version number. You will then have the option to email the log files to us.
