Please fill out the following sections to the best of your ability, it will help us investigate bugs if we have this information at the outset. Screenshots are especially helpful, so please provide those if you can.
Platform (Android, iOS, Website):
iOS and Website
App version number, if a mobile app issue (shown under Settings or About):
iOS v 3.3.1
Browser, if a website issue (Firefox, Chrome, etc) :
URLs (aka web addresses) of any relevant observations or pages:
Screenshots of what you are seeing (instructions for taking a screenshot on computers and mobile devices: https://www.take-a-screenshot.org/):
Description of problem (please provide a set of steps we can use to replicate the issue, and make as many as you need.):
Just tried to log in with iOS app today and was notified I missed the window to confirm my email address and would have to reset my password.
I did so, and after logging in again I found all of my observations gone!
It’s like a brand new account, except that it has my profile pic.