Please fill out the following sections to the best of your ability, it will help us investigate bugs if we have this information at the outset. Screenshots are especially helpful, so please provide those if you can.
Platform (Android, iOS, Website): Website
App version number, if a mobile app issue (shown under Settings or About):
Browser, if a website issue (Firefox, Chrome, etc) : Chrome
URLs (aka web addresses) of any relevant observations or pages:
and others from same user
Screenshots of what you are seeing (instructions for taking a screenshot on computers and mobile devices: https://www.take-a-screenshot.org/):
Search mole yet the obs are visible from identify but cannot be identified - update fails.
Description of problem (please provide a set of steps we can use to replicate the issue, and make as many as you need.):