Mix up of photos and identifications in app account

I was adding some observations today and after a couple I noticed that my photos and identification I made on my page have become mixed up. For example when I select my bumble bee observation, the cover photo is of my fly agaric mushroom observation, though the bee photo is there if I scroll over. I am unsure wether people viewing my observations see the wrong photos as well.

I am using my pixel 3 (android), app version 1.17.5 (394).

I just check my account in a browser and my observations are fine there.

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I have had the same sort of trouble if I don’t have a very good data connection for my android. Now I just try to ignore it until I get connected. It would be great if there were another fix.

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I too have seen similar behavior in the Android app. When I check from a desktop browser I usually find that everything is as I intended it to be. Eventually the app seems to sort this out for the most part, so I have come to suspect that there are underlying back end indexing, app synchronization, connectivity, and app cache issues involved. Over time and with app updates the observations, thumbnails, and names displayed seem to eventually come out in agreement with what I intended and see in the desktop version.

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Probably some sort of caching issue. If you pull down on your list of observations to refresh them, does that change anything? If not, can you please send us log files from the app? To send log files, go to the Settings tab in the app and tap three times on the version number. You will then have the option to email the log files to us.

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No, refresh does not always fix the problem, but as mentioned above, the duplication or wrong photo issues resolve over the course of hours or, sometimes, a day.

I will send log files next time it happens. Thanks for your interest.

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I sent debug logs. Duplicate at https://forum.inaturalist.org/t/images-mixed-up-on-android-app-between-observations/10911/

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Please fill out the following sections to the best of your ability, it will help us investigate bugs if we have this information at the outset. Screenshots are especially helpful, so please provide those if you can.

Platform (Android, iOS, Website): Android 9.0

App version number, if a mobile app issue (shown under Settings): 1.17.16 (405)

Browser, if a website issue (Firefox, Chrome, etc) :

URLs (aka web addresses) of any relevant observations or pages:

https://inaturalist.ala.org.au/observations/40349575
https://inaturalist.ala.org.au/observations/35681562

Screenshots of what you are seeing (instructions for taking a screenshot on computers and mobile devices: https://www.take-a-screenshot.org/):

https://photos.app.goo.gl/gFDxcwTBpzeYUA7n7

Description of problem (please provide a set of steps we can use to replicate the issue, and make as many as you need.):

Images are mixed up between observations in the app but not in the browser. See the above links.

I don’t know how to replicate this issue, I only noticed it now.
Step 1:

Step 2:

Step 3:

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I restarted the phone and it’s no longer an issue.

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Alas I spoke too soon. The images of cordyline banksia are no longer showing in the grey butcherbird observation that I just uploaded. But these images are not showing in the observation it’s meant to be showing, and as shown in the Google Photos URL that observation instead shows a photo of an Australian white ibis on a warehouse roof.

Previously I saw other mixed up media in other observations but don’t now, e.g.

https://inaturalist.ala.org.au/observations/38534426

However, I am still seeing mixed up images in many other observations, and added more examples to the above Google Photos album.

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I see that the app is still in beta for Android 9.0.

I believe I have seen this sort of behavior, there is a topic on this, or a related behavior at https://forum.inaturalist.org/t/mix-up-of-photos-and-identifications-in-app-account/10394?u=danaleeling

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Hey James,

OK, we found one small bug in the log files you sent, and will have a fix out in a future release. There is another bug, but the logs don’t show enough of that bug, and it could be tougher to fix. Please send more log files if this keeps happening with new observation, the log needs to contain information from when the observation was created.

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Yeah this keeps happening, I will send more log files.

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