Overloaded Servers

Please fill out the following sections to the best of your ability, it will help us investigate bugs if we have this information at the outset. Screenshots are especially helpful, so please provide those if you can.

Platform (Android, iOS, Website): iOS 17.4.1 & macOS Sonoma 14.4.1

App version number, if a mobile app issue (shown under Settings or About): 3.3.2 build 716

Browser, if a website issue (Firefox, Chrome, etc) : safari & chrome

URLs (aka web addresses) of any relevant observations or pages: any page on iNaturalist

Screenshots of what you are seeing (instructions for taking a screenshot on computers and mobile devices: https://www.take-a-screenshot.org/):

Description of problem (please provide a set of steps we can use to replicate the issue, and make as many as you need.): Servers cannot support the number of users online

Step 1: select a post or click on any link to go to a new page

Step 2: delay / loading

Step 3: Server cannot be reached, website is too busy with users.

1 Like

There was a temporary issue that is hopefully resolved now. Are you having trouble accessing the site at the moment?

2 Likes

Website

Chrome

https://www.inaturalist.org/projects/university-of-nebraska-lincoln-campus/edit

Step 1: Edit project

Step 2: Begin typing in location, no “add location” option is given even though I have 50+ verified observations

This appears to be a duplicate post originally intended for https://forum.inaturalist.org/t/unable-to-edit-projects/50615/9 . This post is about trouble accessing the website, which was a temporary problem lasting a couple minutes that should have since been resolved. Please let us know if there are any more problems access the website.

2 Likes

Yes just before I made this post I kept receiving the same webpage saying there was too much traffic. I was unable to reproduce the issue after making the post but it typically happens around 12pm PST and 5pm PST when I’m sure the user load is at its highest.

It may be the same issue but was still ongoing at the time.

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