Can't upload from my phone - green cloud waiting to upload but not happening

[ramblin-rio]

Please fill out the following sections to the best of your ability, it will help us investigate bugs if we have this information at the outset. Screenshots are especially helpful, so please provide those if you can.

Platform (Android, iOS, Website):

App version number, if a mobile app issue (shown under Settings or About):

Browser, if a website issue (Firefox, Chrome, etc) :

URLs (aka web addresses) of any relevant observations or pages:

Screenshots of what you are seeing (instructions for taking a screenshot on computers and mobile devices: https://www.take-a-screenshot.org/):

Description of problem (please provide a set of steps we can use to replicate the issue, and make as many as you need.):

Step 1: I don’t understand this

Step 2: I don’t understand this

Step 3: I don’t understand this

[pisum]

you may want to do this:

@tiwane

If the bug relates to the Android app, it’s often helpful to send a log file to the development team to assist in diagnosing the issue. Right after the bug occurs, go to the About page in the app and tap 3 times on the version number. You will then have the option to email the log file to help@inaturalist.org

[anon83178471]

This sounds similar to what was happening to me which I reported here. The problem has since subsided but it was mainly just uploading strangely, rather than not at all. But there were several times where it got stuck and wouldn’t upload until I exited the app and completely closed out of it to try again.

[tiwane]

Can you please share a screenshot of what you’re seeing?

Which device do you have, and which version of iNaturalist are you using?