Description of problem:
I have created and am managing a place-based project that is designed to only collect observations of certain tree species. I hosted a launch event last week that was very successful and ended with 15 observations. However, now, 8 days later, despite having reports that folks have continued to collect observations, they are not showing up in the Project. Further, when I attempt to update observations (i.e. confirm species ID) these changes do not save and do not appear in the Project. Does anyone have any advice on how to fix this?
Step 1: Created project using the following parameters:
Include Taxa: Custom list of native tree species
Exclude Taxa: Birds & Animals
Include Places: Pender Island, BC, CA
Exclude Places: None
Include Users: n.a
Exclude Users: n.a
The Project Members Only box is ticked
All Data qualities are allowed (i.e. all boxes ticked)
Media Type: Only photos are required
Establishment Means: Any
Date Observed: date ranges are set between 2020 09 16 and 2021 09 16 with no times specified
Step 2: Hosted an event during which 16 members joined the project and were able to add their observations to the registry with no problems
Step 3: One day later I began having issues attempting to upgrade observations from casual to research grade ID. These have continued until today.