Please fill out the following sections to the best of your ability, it will help us investigate bugs if we have this information at the outset. Screenshots are especially helpful, so please provide those if you can.
Platform (Android, iOS, Website): iOS and Website
App version number, if a mobile app issue (shown under Settings or About):
Browser, if a website issue (Firefox, Chrome, etc) : Safari
URLs (aka web addresses) of any relevant observations or pages:
Screenshots of what you are seeing (instructions for taking a screenshot on computers and mobile devices: https://www.take-a-screenshot.org/):
Description of problem (please provide a set of steps we can use to replicate the issue, and make as many as you need.):
Step 1: I take photos on my iPhone (which uploads images to the cloud, and to the Apple “Photos” on my MacBook Pro).
Step 2: Then I select pictures by sliding them into a new folder one my MacBook Pro desktop, and then upload everything in the folder to iNaturalist. However, in recent days, a few or today HALF of the images I selected, don’t register and I simply get a while background with a red circle inside of which is a while exclamation mark. (see attached image)
Step 3: If I do a screen shot of the photo observation, the image uploads no problem.
If I manually upload a single observation from my iPhone it works.
Like this: https://www.inaturalist.org/observations/64170177
Does anyone know what’s going on here? When I tried to upload one of the original iPhone photos here to illustrate, I got the error message (see attached), that says that this new topic couldn’t determine the size of the image?
Any help would be appreciated!