iNaturalist was taking up obscene amounts of data (30GB) on my phone and I needed to clear the cache, so, following the instructions here: https://forum.inaturalist.org/t/inaturalist-using-lots-of-storage-on-iphone/3316 I logged out and logged back in. This did not clear the cache, the data usage …

Are you referring to cache, storage, or both? Did tapping “clear cache” in your phone settings work? [image] cazort: Wouldn’t it be simple to make a menu option available that just forces clearing of the cache? There’s an existing feature request for adding a “clear cache” option within the …

[image] Limit Cache Size or Allow Cache Clearing for Apps Upgrading to v1.24.0 from v1.23.4 should have added two additional fixes for to cache clearing, so I’m glad to hear that that seems to have improved the situation. Please let us know if you see disk usage exceeding 1 GB while using v1.24.0…

[image] cazort: Wouldn’t it be simple to make a menu option available that just forces clearing of the cache? [image] Limit Cache Size or Allow Cache Clearing for Apps The reason we ask you to do this is that there are certain tasks, like file cleanup, that only happen when the app is star…

[image] optilete: You should restart the app, egg. rebooting your phone should clean your Android with a rather recent version of the app. It did not. I both closed the app, and restarted my phone, while logged out, but it did not clear the cache. I had updated my app just about a week ago so…

[image] jwidness: [image] Limit Cache Size or Allow Cache Clearing for Apps Upgrading to v1.24.0 from v1.23.4 should have added two additional fixes for to cache clearing, so I’m glad to hear that that seems to have improved the situation. Please let us know if you see disk usage exceeding 1 …

[image] cazort: I don’t think I can send log files because I uninstalled the app today, so presumably it purged everything. Next time you should send the logs with information if the occupied space is userdata or cache. The improvements were released in october 2021, a year a go, not recently…

I just had this problem again, and it is more severe than my original post let on. I not only signed out of the app and restarted my phone, but I DELETED the app and it has not deleted the images. My phone is almost completely out of storage space and I can find no quick and easy way to delete all…

Deleting the app freed up about an additional 3GB of space but there are still over 72GB of images on my phone, nearly all of which are plant photos that I took specifically in the iNaturalist app. They show up in my “Gallery” app under the DCIM folder. I don’t know how to delete these any other wa…

I don’t care that I’m not mentally stable $#!$#!^!(*&@^#^@!37^#@#@~

Signing Out Doesn't Clear Storage on Phone: Uninstalling + Reinstalling App Required

Bug Reports

jwidness December 11, 2022, 5:31pm 3

If you continue to have this issue, you can try sending log files (instructions here).

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Signing Out Doesn't Clear Storage on Phone: Uninstalling + Reinstalling App Required

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