Two profiles of same user?

This user have two profiles and same observations.

What is procedure in this situation?

Sometimes this happens if the user forgot the password to the old account, so they just make a new one, or if they logged in with Facebook and later created a separate account with a username/password.

Though sometimes it’s actually 2 different people, such as a student copying someone else’s observations in order to get class credit. Here’s what to do in that case:

But, if it seems not to be of ill intent, I leave a comment or send the user a private message letting them know about the duplicate accounts/observations and how to delete them. If there are a lot of observations, without many duplicates, that need to be combined into a single account, I believe the staff can sometimes help out with that process, but that’d be assessed on a case by case basis.

You can also always directly email the staff at to get support in questionable cases.

Thank you for instructions.

As far as I can tell, it’s not the same person, but perhaps family members on the same trip.

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