Unknown observation won't upload

Bug Reports
1

IOS mobile app, App version number: Version 3.1

On my app home page, it says “1 Observation To Upload.”

I swipe up, it says “Syncing,” then it goes back to “1 Observation To Upload.”

I have logged out and logged back in. After my log in, my homepage goes back to normal with '3505 Observations." Then later, when I return to the app, it shows “1 Observation To Upload” again. I have logged out and logged back in at least three times now. HELP!

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2

If you scroll down through your observations, do you see any that look different - green or pink?

1 Like
3

Yes! I found one.

4

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1 Like
5

Screenshot of same observation on my computer browser.

Screen Shot 2021-02-05 at 3.16.44 PM
Screen Shot 2021-02-05 at 3.16.44 PM716×1610 149 KB

6

I signed out and then back into my mobile app. So far, so good.

7

Now it’s gone back to “1 observation to Upload.”

8

I deleted and reinstalled app. It’s fixed and synced now.

1 Like
9

OK, I’m glad it’s fixed so I’ll close this, but if i happens again please let us know.