Screenshots of what you are seeing Just a blank page with:
" 504 Gateway Time-out
nginx"
Description of problem
Go to ‘places’
Click ‘create new place’
Upload KML file and enter all other information:
Name: Central American Pacific Coast
Parent: North America
Place Type: Land Feature
Create place. It takes a very long time to load, and eventually returns the error page.
I do not have any network issues. The KML file was created on mymaps.google.com, the area is a single polygon. I tried to upload both the entire map with the polygon, and just the polygon on its own. I made sure it was KML and not KMZ. I have tried several times today at different times. The KML file does not surpass the file size limit, but I still attempted to create one with less points on the polygon to no success.
The observation limit is 200k observations. I wouldn’t doubt your place contains more than that. This area (which, yes, does contain a decent amount of land) already has nearly 130k observations, and this tiny area has over 21k.
I have been creating places for each of Ontario’s ecoregion and setting up projects for them. I started with the Ontario gov’s shape file, split it by ecoregion and simplified geometries in QGIS to fit inat’s requirements for a new place.
All has gone swimmingly except now that I am down to the last three ecoregions, the files refuse to upload. I get a 504 error. These KMLs were created at the same time with the same process as all others so I don’t believe it is an issue with the geometries.
Might it just be that the areas encompassed in these regions contain too many observations for inat to parse? I could always just subdivide them further I suppose if need be though that seems kind of against the premise of a place.
a 504 error is just a timeout. it’s possible the place was created on the server but you didn’t get a response before the page timed out. did you try searching for the places to see if they had actually been created anyway?
it’s possible. you can’t set up a place with more than 100,000 observations. so in a place with lots of observations like Ontario, it’s not hard to exceed that limit.
There is supposed to be an error message, but it doesn’t seem to reliably show up, so I’ve moved your post to this existing bug report (and changed the title a bit to clarify the issue).
