After updating to Android 11, can't take photos in app

Please fill out the following sections to the best of your ability, it will help us investigate bugs if we have this information at the outset. Screenshots are especially helpful, so please provide those if you can.

Platform (Android, iOS, Website): Android (Google Pixel 3a)

App version number, if a mobile app issue (shown under Settings or About): 1.11.20 - 442

Browser, if a website issue (Firefox, Chrome, etc) :

URLs (aka web addresses) of any relevant observations or pages:

Screenshots of what you are seeing (instructions for taking a screenshot on computers and mobile devices:

Description of problem (please provide a set of steps we can use to replicate the issue, and make as many as you need.):

Step 1: press the green plus button for a new observation

Step 2: press the camera button at the top left to add a photo

Step 3: choose the take a photo option

Step 4: take the photo

Step 5: press the blue check to accept the photo

So after I updated my phone to Android 11 yesterday I can no longer take photos in the app. After I press the button to accept the photo the screen goes white, then the app makes an empty observation (which don’t appear on the web version in my observations). The photo file that is saved is also empty.

I can upload photos to the app taken with a separate camera app (I did several that way today).

I did try to send a log file but in the outlook app and the gmail app both I get a message that the files were unable to be attached.


1 Like

Since I am new I could only put in one screenshot

Since I am new I could only put in one screenshot

A post was merged into an existing topic: Android 11 not working with iNat via camera

Closing to focus in one place: