Platform: Android App version number: 1.21.15 Description of problem: This is a problem I’ve been encountering for the last couple of months and because of it, I’ve neglected the use of iNat through mobile. The app constantly crashes before I can do anything with the pop-up saying iNat isn’t worki…

To be honest, the iNat app has never worked for me and I assume that’s because I tend to use older phones. I get that same message, over and over again. Sometimes giving up and coming back the next day seems to help.

I’ve had similar issues. Not sure exactly what fixes it, but I usually clear the cache for the app or uninstall/reinstall. I can usually tell there are issues if iNat is taking up a large amount of storage space on my phone. Hope that helps!

I get the same error. May be a dumb suggestion, but have you tried clicking Wait? That’s actually been solving the issue for me lately. The error message just goes away as if nothing happened and I can continue doing whatever it is that I was doing.

If you upload tons of observations at once from your not-so-fast phone, it won’t respond well. Upload a few at a time, or just use the website. Also, this isn’t crashing, it’s just telling you that it’s taking a while to read the packets you’re sending it.

Welcome to the forum @renekimray & @kerrycrax !

@birdwhisperer @renekimray @kerrycrax It can be super helpful to send log files to the developers so they can review more detail to help solve the issue. To send them a log file, right after the issue occurs, go to the About page in the app and tap 3 times on the version number. You will then have t…

Mine only does that when opening gerald . Seriously, don’t click on it.

[image] arboretum_amy: To be honest, the iNat app has never worked for me and I assume that’s because I tend to use older phones. [image] zdanko: If you upload tons of observations at once from your not-so-fast phone, it won’t respond well. Upload a few at a time, or just use the website.…

App won't stop crashing

Bug Reports

optilete April 19, 2021, 1:15pm 8

Enough room available on the phone?
Did you logout/login?

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App won't stop crashing

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