Platform: Android App version number: 1.29.7 [Screenshot_20230826-171801] [Screenshot_20230826-171836] Description of problem: I’ve been using the iNaturalist app for a long time and I’ve never had any problems with it (besides the slowness in some parts), but I started having problems with aut…

The next time this happens, please send log files from the app. To send log files, go to the About tab in the iNaturalist app and tap three times on the version number. You will then have the option to email the log files to us. And please link to this thread in your email.

make sure to turn off auto sync, if you haven’t tried that already.

Platform: Android 11 App version number: 1.29.5 This is also happening to me. The app won’t upload/sync observations. Observations I’ve added on my phone that have yet to sync are, as normal, highlighted in green with the message “Waiting to upload…”. On launch, the message “Syncing _ of __ observ…

Hello. I turned off the synchronization but it still hasn’t been fixed, I don’t know if it was a coincidence but I managed to stay longer in the application without it closing… I was able to see the observations for longer than usual and that screen did not appear or close automatically, but some o…

Unfortunately it’s the same thing that’s happening here, I’ve done everything and it doesn’t go back to normal. My cell phone is an Lg K41S, I don’t know if the problem would be due to the software version… It’s Android 10.

In fact, I realized that it has cached megabytes than the size I quoted: [Screenshot_20230827-050428]

sounds like definitely a bug not just buggy auto sync. Another trick is if the app gets too big with cached data, signing out then in again can help. But i doubt that will fully fix this either, it sounds like a more robust bug.

I agree. Perhaps in the next update this will be fixed, I will wait and make my observations through the mobile browser. Thanks for the answer!

Ok, done! I don’t know if it was the best way, but the same error just occurred and I sent the logs… If anything else is needed, I will.

Thank you very much, a few days ago the application started working normally again. It’s not closing automatically or showing the screen it was showing before, I was testing it until I identified some species and there were no crashes, thank you!

OK, great. Also, @arachnoto ’s issue was caused by faulty longitude recording via another app, so I’m going to close this thread.

Application automatically closing and not synchronizing observations

Bug Reports

Topic		Replies	Views
Incorrect sync after app crash Bug Reports android-app	17	452	September 9, 2024
Android app fails to sync an observation Bug Reports android-app	7	1089	August 10, 2021
Android app stuck in "Preparing - Cleaning up - Syncing" loop Bug Reports	9	1126	August 11, 2020
Observations won't sync Bug Reports android-app	9	1777	September 25, 2021
Sync issue on mobile app Bug Reports android-app	4	1229	December 27, 2019

Application automatically closing and not synchronizing observations

Related topics