Can't change profil picture

Please fill out the following sections to the best of your ability, it will help us investigate bugs if we have this information at the outset. Screenshots are especially helpful, so please provide those if you can.

Platform (Android, iOS, Website):
App version number, if a mobile app issue (shown under Settings or About):

Browser, if a website issue (Firefox, Chrome, etc) :
URLs (aka web addresses) of any relevant observations or pages:
Screenshots of what you are seeing (instructions for taking a screenshot on computers and mobile devices:
Not relevant
Description of problem (please provide a set of steps we can use to replicate the issue, and make as many as you need.):

I cannot change my profile picture.

Step 1: On the page for editing account and profile, I click on “Upload new photo”, choose the new photo, and open it.

Step 2: My new picture appears as a preview in place of the old one on the profile page (not on the top right corner).

Step 3: After maybe 10 seconds, my new picture changes back to the old one. Even if I can click on “Save settings” but it doesn’t make a difference.

1 Like

It does that with me sometimes, too. I eventually got mine to change by trying a different browser, but sometimes I have also have to wait a few hours.

This is probably a browser caching issue.


Yeah, the exact same thing happens to me also. It always updates within a few hours.

1 Like