Can't open some observation locations on Android

[thomaseverest]

Android 1.30.15 (608)

Description of problem:

Step 1: Open an observation from another user on the Following (notifications) tab.

Step 2: Tap on the map to open it.

Step 3:

For some observations it works as expected.

https://www.inaturalist.org/observations/4474007

For other observations the app crashes.

https://www.inaturalist.org/observations/94012834

Or it goes back to the notifications.

https://www.inaturalist.org/observations/94012834 (same as previous)

Or it freezes with a black screen.

https://www.inaturalist.org/observations/12800071

I think this has been going on for a few weeks at least, but I’m pretty sure this hasn’t always been a problem. This seems to be observation-specific, although the same issue doesn’t always happen with the same observation. I’ve never had a problem when opening maps from my own observations. I haven’t noticed any patterns for the observations that do have problems.

[maite39]

Platform: Android app

App version number, if a mobile app issue: 1.37.2 (638)

Browser, if a website issue:

URLs (aka web addresses) of any relevant observations or pages:

Screenshots of what you are seeing:

Description of problem:

Step 1: go to exploring all

Step 2: tap an observation

Step 3: click on the map

after doing this, it takes you back to “exploring all”.

[thomaseverest]

Sounds like this bug report:

https://forum.inaturalist.org/t/cant-open-some-observation-locations-on-android/51383

[maite39]

It’s the same one

[cthawley]

Moved above thee posts here to keep all reports for this bug together

[tiwane]

Does this ever happen on the first observation you tap on? Especially the first one you tap on after you force quit and reopen the app? It seems like maybe an out of memory issue.

The next time this happens, can you please re-open the app and send us log files? To send log files, go to the About tab in the iNaturalist app and tap three times on the version number. You will then have the option to email the log files to us. Thanks!

[maite39]

It happened for a few hours on every observations I would tap. Now it seems to be working fine.

[thomaseverest]

Sometimes, but it happens when it’s not the first observation opened as well. Logs sent!

[tiwane]

Thanks, I can replicate and I’ve filed a bug report.